Senior Infrastructure Project Manager

About the Opportunity Summary The Division of Information Technology Services (ITS) is seeking a highly experienced and motivated individual to join our team as an Senior Infrastructure Project Manager . This role is responsible for driving the successful delivery of large-scale, complex IT projects and programs that support the university’s strategic priorities. The Senior Project Manager will lead cross-functional teams, manage diverse stakeholder expectations, and ensure that all initiatives are delivered within scope, schedule, and budget—while aligning to business value and user needs. The ideal candidate will be a self-starter with a proven track record of managing complex strategic IT initiatives in dynamic environments. This role requires a strategic thinker who is also hands-on, with strong leadership and influencing skills. This is a hybrid position that requires on-site presence in the Boston office 3 days per week . *A pplicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future Minimum Qualifications Education Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field. Project management training/certification preferred (e.g., PMP, Agile, PRINCE2) Experience 10–15 years of overall IT experience, including 8-10 years of progressive IT project management experience, including managing large, complex, cross-functional IT initiatives in matrixed organizations. Demonstrated experience in delivering enterprise-level technology projects, such as CRM, ERP, infrastructure, data integration, or cloud-based systems. Minimum of  7-9 years of experience engaging with business units, technical teams, and executive stakeholders to translate business needs into actionable project plans. Proven ability to lead diverse project teams, set direction, communicate vision, and influence outcomes without direct authority. Experienced in navigating organizational change, managing competing priorities, and driving projects forward in ambiguous or evolving environments. A strong history of using data-driven insights to guide project planning and risk management. PMO Knowledge and Skills Expert in project management methodologies, including Waterfall, Agile, and hybrid approaches. Proficient with project management tools such as MS Project, Smartsheet, ServiceNow, Confluence and, Jira. Strong analytical and problem-solving skills with the ability to make sound decisions under pressure. Excellent verbal and written communication skills with experience presenting to senior leadership. Demonstrated ability to build relationships, foster collaboration, and resolve conflicts across diverse stakeholder groups. Deep understanding of business processes and IT alignment, with the ability to deliver measurable value. Skilled in resource planning and budgeting for large-scale projects. Self-motivated, organized, and capable of working independently in fast-paced environments. Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital business. Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence. Infrastructure Knowledge and Skills Progressive work experience in Audio Visual (AV) & Network infrastructure; hands-on experience. Excellent problem solving and decision-making skills. Familiarity with blueprints, construction documentation, and AutoCad Knowledge of cabling structures including fiber optic, copper, and coaxial. Working knowledge of audio-visual (AV) systems, including AV upgrades and installations for classrooms, conference rooms, and event spaces, and their integration with campus IT infrastructure. Familiarity with low voltage cabling standards and practices, including structured cabling, cable pathways/tray systems, terminations, and testing and certification. Understanding of enterprise networking concepts, including LAN/WAN architecture, switches, routers, wireless access points, and network closet (MDF/IDF) design and buildout. Broad IT infrastructure knowledge spanning data centers, telecom/network rooms, and campus facilities, with the ability to coordinate cross-functional infrastructure projects that meet industry and university standards. Higher Education experience.is a plus, though not required: Key Responsibilities & Accountabilities Project Leadership & Execution  Lead the planning, execution, and delivery of multiple large and complex IT projects across departments, ensuring alignment with university priorities and strategies. Develop and manage detailed project plans, milestones, scope statements, budgets, timelines, and resource allocations. Ensure project deliverables are completed on time, within scope, and on budget while maintaining high quality standards. Conduct risk assessments and implement proactive mitigation strategies. Monitor project activities, ensuring the currency, quality, and integrity of information, while providing consistency in content. Stakeholder Engagement & Communication Serve as the liaison between technical teams, business units, and executive sponsors. Build and maintain strong relationships with stakeholders at all levels. Facilitate effective communication across cross-functional teams to ensure shared understanding of objectives, progress, and changes. Present project updates, risks, and performance metrics to governance groups and leadership. Team Leadership & Collaboration Provide direction and support to cross-functional project teams, including internal staff and external vendors. Establish clear goals and responsibilities and promote accountability across team members. Foster a collaborative environment that encourages innovation, ownership, and problem-solving. Monitoring, Reporting & F