Program Management, Senior Associate

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. As a Senior Associate in Program and Project Management supporting NetSuite implementations, you will work with businesses across diverse industries to manage the successful delivery of NetSuite-related projects. You will partner with client stakeholders, engagement leaders, and NetSuite functional and technical teams to deliver projects on time, on budget, and in line with client expectations. Working in a mutually respectful team environment helps our consultants perform at their best while advancing their careers and professional capabilities. Responsibilities Drive high-quality delivery of NetSuite implementation projects within expected timeframes and budgets Manage small to medium engagements valued at $100K-$750K, including project scope, schedule, budget, resources, risks, and deliverables Develop and maintain project plans, timelines, status reports, RAID logs, and other project management documentation Coordinate activities across NetSuite functional and technical workstreams throughout the implementation lifecycle Monitor project progress, manage risks and dependencies, and ensure clients and internal stakeholders are kept informed of progress and expected outcomes Partner with engagement leaders and client stakeholders to manage scope, milestones, priorities, and expectations Identify and resolve project issues and serve as an escalation point when necessary Proactively identify scope changes, project risks, resource constraints, and timeline impacts and work with stakeholders to develop appropriate mitigation plans Lead project meetings and clearly communicate status, decisions, risks, action items, and next steps Effectively direct and motivate project teams while fostering positive working relationships with client and internal stakeholders Build and maintain strong relationships with engagement teams and deliver high-quality client service Support testing, go-live readiness, deployment, and post-implementation activities to help ensure successful NetSuite implementations Assist clients and engagement teams in identifying additional areas of opportunity and support the business development process Provide mentoring and constructive on-the-job coaching to project team members while fostering an innovative and inclusive team environment Basic Qualifications Bachelor’s degree 2+ years of experience focused on project management, ERP implementations, technology implementations, and/or business process improvement Experience working for a consulting or professional services firm Good understanding of project management methodologies and the technology implementation lifecycle Experience developing and managing project plans, timelines, budgets, risks, issues, dependencies, and status reporting Experience leading and coordinating cross-functional project teams Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment Advanced interpersonal skills with the ability to communicate effectively with client stakeholders, project teams, and engagement leadership Ability to collaborate with clients and other RSM practice areas Ability to manage multiple priorities in a fast-paced, client-facing environment Strong oral and written communication skills, including presentation skills Proficiency with Microsoft PowerPoint, Excel, Word, Visio, and other project management tools Industry expertise and a desire to gain additional exposure across multiple industries Ability to travel up to 25% Preferred Qualifications Experience supporting or managing NetSuite implementation projects Experience managing ERP or cloud-based business system implementations Understanding of the NetSuite implementation lifecycle, including requirements, design, configuration, testing, deployment/go-live, and post-implementation support Experience coordinating functional and technical ERP workstreams Experience managing multiple projects or workstreams simultaneously PMP, Scrum, or other relevant project management designation Business capability benchmarking, blueprint, and roadmap development experience Experience with business case development and management ·       Experience integrating AI into daily workflows or business processes ·       Continuous learning mindset to stay current with emerging AI capabilities At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits . We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs. All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or pros