Principal AI Product Manager, Technical

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! ** This is not a remote position. T-Mobile is a hybrid work environment requiring work in the office three (3) days per week. The successful candidate will be located in either Seattle, Washington or Frisco, Texas areas.** Job Overview The Principal AI Technical Product Manager is a visionary product leader, customer evangelist, and execution driver responsible for bringing T-Mobile's most ambitious AI innovations from concept to commercial success. This role owns end-to-end product strategy and delivery for breakthrough AI initiatives, working in a fast-paced, entrepreneurial environment within T-Mobile's AI Commercialization team. The Principal AI Technical Product Manager combines deep customer empathy, strategic thinking, and hands-on execution to deliver AI products that create new revenue streams and differentiated customer experiences. This role requires a unique blend of startup agility and enterprise scale capabilities, working closely with cross-functional teams to validate, build, and launch AI-powered solutions that push the boundaries of what's possible in telecommunications. This role leads the end-to-end management of complex technical products to meet specific business goals and customer needs. It involves defining product vision, strategy, and roadmaps while collaborating with cross-functional teams to deliver technical solutions. The role requires analyzing market data, customer insights, and industry trends to prioritize product features and innovations. Success is measured by product performance, customer satisfaction, and alignment with business objectives. The work impacts organizational growth and enhances customer experiences through effective product delivery and technical leadership. No day is the same for the Product Manager, Technical. Day to day activities or responsibilities include: conducting market research; writing detailed features or user stories; determining specifications; defining long-term strategy of the product; creating the product road map; driving technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key stakeholders to define release schedule; and support/drive go-to-market activities as needed. Vision & Strategy for AI Products Owns strategy, roadmap, and lifecycle for enterprise AI products and reusable AI capabilities serving multiple customer journeys, business units, or platforms. Accountable for measurable business outcomes including revenue growth, cost reduction, adoption, retention, automation impact, and customer experience improvement. Drives multi-year product investment strategy, including business cases, funding requests, and prioritization of AI initiatives across a portfolio of opportunities. Own the product lifecycle for complex technical solutions, ensuring alignment with business objectives and customer needs Conducts deep customer research and market analysis to identify breakthrough AI opportunities Defines success metrics and tracks progress against ambitious growth targets Anticipates AI trends and competitive threats, incorporating insights into product strategy Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact. May work with data scientists to answer complex questions or identify meaningful insights from data. Leverages rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment. Works with stakeholders and follows enterprise process to secure and maintain product funding. Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process. Communicates, influences, and sells ideas at SVP/EVP/C-Level and below. This includes regularly delivering product presentations. Drives specific ad hoc analysis and presents information to SVP/EVP/C level and below on request. Owns product feature set or technical improvements to improve customer experience. Leads discussions with external third parties to assess partnerships and licensing opportunities. Represents the company externally with strategic partners, industry groups, and executive customers on AI innovation strategy and product direction. Customer Evangelist Leads customer discovery and validation activities for new AI products  Writes detailed product requirements, user stories, and acceptance criteria for AI-powered features Designs and executes rapid prototyping and MVP development cycles Conducts user testing and iteration based on customer feedback Ensures AI products deliver measurable customer value and exceptional user experience Advocates for customer needs throughout the development process  Leverages customer insights for product vision, strategy, roadmap, priorities. Create, manage, foster an active VOC feed for themselves and team. Actively looks for opportunities to delight or meet customer’s unmet needs. Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpeuating the customer-first mindset. Creates an environment and culture where the team is immersed in customer-first mindset. Tests ideas with real customers to ensure that the product deliver the desired benefit. Product Execution & Technical Delivery Collaborates with Technical