Operations Manager

About Audubon The National Audubon Society is a leading nonprofit conservation organization with 120 years of science-based, community-driven impact, dedicated to protecting birds and the places they need, today and tomorrow. Birds are powerful indicators of our planet’s health, acting as sentinels that warn us of environmental change and inspire action. Audubon works across the Western Hemisphere, driven by the understanding that what is good for birds is good for the planet. Through a collaborative, nonpartisan approach across habitats, borders, and the political spectrum, Audubon drives meaningful and lasting conservation outcomes. With over 1,000 staff and more than 2.6 million supporters, Audubon is a dynamic and ever-growing force committed to ensuring a better planet for both birds and people for generations to come. Learn more at www.audubon.org and on Facebook and Instagram @audubonsociety. Position Summary : Reporting to the Vice President, Alaska, the Operations Manager provides high-level operational, administrative, and financial leadership for the Anchorage office and Audubon Alaska’s statewide conservation work. This role manages day-to-day program operations, strengthens systems and workflow processes, and ensures consistent alignment with National Audubon Society policies, procedures, and protocols. Working closely with the Vice President and Alaska staff, the Operations Manager develops and implements effective office and organizational management practices that enables program success and advance conservation outcomes. The position provides coordination, guidance, and hands-on support across financial reporting, contracting, fundraising administration, HR and IT processes, advisory board support, vendor coordination, office management, and other operational priorities. This position is classified as hybrid, in accordance with Audubon’s “Where We Work” Policy. Hybrid employees are expected to work in an Audubon office every Monday and Tuesday and an additional two days each month of the employee’s choosing. Candidates should be located within commuting distance of Audubon's state office in Anchorage, Alaska. Compensation: $68,000 - $76,550 / year Additional Job Description Essential Functions Develop, enhance, and maintain administrative systems that support efficient operations across the Alaska program and ensure compliance with National Audubon Society policies and procedures. In collaboration with the Vice President, support the annual budget planning process for Alaska; prepare and summarize periodic budget reports; review expenses with staff; and develop recommendations for adjustments and projections. Support the Vice President and Alaska staff by coordinating workflows, scheduling meetings, preparing presentations and communications, arranging travel, managing correspondence, processing expenses, and recording meeting minutes. Coordinate Alaska Advisory Board and committee activities, including meeting logistics, communications, agendas, packets, and minutes. Maintain an annual calendar of key dates, meetings, commitments, and deadlines for advisory board, chapter, staff, and program activities. Serve as the financial point of contact for the Alaska program by managing payables and receivables, supporting revenue and expense reporting, reconciling data with the Finance team, and maintaining accurate financial controls and accounting systems. Work with Alaska program staff to ensure invoices are coded correctly and paid on time in Audubon’s financial systems; coordinate with the Finance and Development teams to support accurate data entry; and ensure purchasing card receipts are organized, received, and approved. Manage contracts with internal partners and external entities. Support the Vice President with development activities, including major gift solicitation materials, reminders, list maintenance, donor gift processing, acknowledgements, stewardship, and public recognition. Assist with grant proposal submissions; manage grant reporting; and coordinate funder correspondence as needed. Update donor records in Salesforce, including contact information, activity notes, preferences, and other donor information requested by the Alaska Program team. Manage HR processes, including onboarding new staff and supporting transitions for departing staff. Manage IT tools and needs, including shared cloud-based information systems, equipment replacement, and staff training support. Provide office administration support, including maintaining filing and archival systems, ordering office supplies, sorting mail, answering phones, coordinating vendors, and serving as a local point of contact for staff support needs. Collaborate with colleagues across the Americas including through joint planning and execution of shared priorities. Maintain and foster a culture of safety. Support a culture of philanthropy, including public funding efforts Support Alaska program outreach and public engagement activities as needed, including event setup, tabling, merchandise sales and inventory, and sharing information about Audubon mission, programs, and conservation work. Perform other job-related duties as assigned. Qualifications and Experience: Bachelor’s degree in accounting, finance, business administration, non-profit management, or related field and at least five years’ experience in operations, logistics, program management, or similar setting. An equivalent combination of education and experience will also be considered. Exceptional organizational ability, attention to detail, and a can-do attitude are essential. Proven ability to track and move tasks & projects to completion in a fast-paced environment. Ability to work independently as well as part of a small team. Excellent customer service and communication skills. Proficiency in MS office products, including Outlook, Word, and Excel. Working knowledge of Salesforce and Crystal reports is