Executive Operations Manager

Loop has built a dynamic work experience rooted in strong collaboration and a customer-first mentality, making Loop a special chapter in every employee’s career as we define what great looks like in our industry. Two core components of what keeps the Loop engine running and doing our best work, is the effectiveness of our CEO, and the engagement of our employee base. As Loop’s Executive Operations Manager , you’ll play a central role in shaping the day-to-day coordination of the CEO’s priority business rhythms and the experience for team members working and visiting our central collaboration space in Columbus.  At Loop, we’re intentional about the way we work so that we can do our best work. We call this our Blended Working Environment. We work from our HQ in Columbus, OH, or one of our Hub or Secluded locations, and are distributed throughout the United States, select Canadian provinces, United Kingdom, and Australia. For this role, we’re looking for someone to join us at our Columbus HQ 3 days per week. Loop Story Commerce should feel effortless. Every product adored, every order perfect, every customer loyal for life. But reality is messier: operations get tangled, margins grow thin, and trust is fragile. That’s where Loop steps in. We create confidence where commerce fails. We started by fixing returns and exchanges. Today, we’re building a connected commerce operations suite — powering everything from order tracking to fraud prevention, with hundreds of innovations in between. Grounded in data and insight, our platform helps merchants make smarter decisions with every transaction. Over 5,000 of the world’s most loved brands trust Loop to turn cost centers into growth engines. Our mission is simple: protect margins, delight customers, and help merchants build businesses that last. Life at Loop is rooted in our core values. We balance high empathy with high standards, knowing that work is better when we can show up authentically and resilience is built by facing challenges head-on. We expect you’ll grow quickly, learning skills that last far beyond your time here. Loop is a formative chapter in your career — a chance to shape the future of commerce and to leave better than when you arrived. Learn more about us here: https://loopreturns.com/careers. You can review our privacy notice here.