Executive Assistant to the President & COO

About Us Social Finance is a national nonprofit and registered investment adviser (SF Advisers, LLC). We work with the public, private, and social sectors to create partnerships and investments that measurably improve lives. Since our founding in 2011, we have mobilized over $500 million in new investments designed to help people and communities realize improved outcomes in workforce and economic mobility, health, and housing.    We are driven by the belief that social and economic systems should enable all people to thrive, and the conviction that we can create the most meaningful and measurable change in our communities when governments and markets work together. Our organization is built upon five core values: people, performance, integrity, collaboration, and inclusion.    Our work spans four areas: Impact-first Investing, Workforce and Education Investments, Advisory & Public Sector Practice, and the Social Finance Institute. Our Impact-first Investment team designs, launches, and manages investments that provide solutions for effectively deploying impact capital across a range of social outcomes. Our Workforce and Education Investments team designs, launches and manages financial solutions focused on addressing workforce challenges, including skills acquisition and training access. Our Advisory team partners with government and philanthropy leaders to implement data-driven programs for advancing social impact. And through the Social Finance Institute, we aim to build the field and change systems through actionable research, communities of practice, and educational outreach.   The Opportunity     Social Finance is currently seeking an experienced Executive Assistant to provide direct support to our President & COO and typically one or more members of our Leadership Team. This opportunity is ideal for a mission-driven, highly organized professional who thrives in fast-paced environments and is passionate about using their strategic and operational skills to support leadership in the social impact space.    Responsibilities      Proactively manage executives’ complex and often evolving calendars  by identifying and addressing scheduling conflicts, ensuring a balanced cadence to each day and week, allowing for buffer time to prepare for and debrief meetings; ensuring ad hoc meetings are properly prioritized against recurring ones    Provide confidential support for the President & COO’s email inbox, including flagging urgent messages, organizing lower ‑ priority correspondence, and preparing draft responses as needed   Complete all administrative work on behalf of the executives, including monthly expense reports; research and book travel itineraries; be on call to handle last-minute changes in travel and schedule as necessary   Support the President & COO in all aspects of Client Relationship Management (CRM) including tracking of contacts, recurring meeting planning, and attending meetings as necessary   Support executives with basic tech troubleshooting and partner with IT to address and resolve higher ‑ level technical issues   As part of the overall administrative team, provide back-up support for fellow administrative staff (e.g., staff reception occasionally, provide interim calendar management for executives); provide additional general support as needed (e.g., managing team-wide calendar of recurring management meetings and events, supporting office management, planning team-wide events and lunches, providing basic tech support)   As appropriate, identify additional area(s) of focus based on desired professional growth and organizational need (e.g., Knowledge Management, firm-wide Client Relationship Management, Office Management)   Qualifications     Social Finance is seeking a dynamic individual with strong interpersonal and problem-solving skills. Qualifications and requirements include:     5+ years of professional experience, at least 3+ years as an Executive Assistant to one or more senior-level executives   Bachelor’s degree OR equivalent experience providing direct support to an executive   Demonstrated ability to prioritize tasks and manage and meet deadlines in a fast-paced environment; to work independently; to stay organized and poised under pressure    Exceptional attention to detail across all communications and deliverables maintained across a dynamic portfolio of responsibilities   Willingness and eagerness to learn about and engage deeply with a complex business and extensive set of professional relationships   Experience planning and coordinating events, including logistics, vendor management, attendee communications, and onsite support   Excellent written and oral communication skills   Proficiency with Microsoft Office, Outlook, SharePoint, and Teams; familiarity with CRM systems a plus     Highest commitment to ethics, integrity, and confidentiality – proven experience holding confidential information for an executive   Ability to anticipate and proactively address the needs of others    Flexibility in the face of a fast-paced organization whose administrative support needs may change over time   Ability to maintain a consistent and reliable in ‑ person presence in the Boston office at a minimum of 2-3 days per week   Flexibility and willingness to be present in the Boston office on a regular and occasionally ad hoc basis, consistent with the expectations we set for all our administrative professionals   Commitment to enhancing a team culture of inclusion, belonging and equity   Experience in or with the systems we seek to impact a plus    Benefits   At Social Finance, we strive to deliver a benefits program that will enhance our overall value proposition to employees. Our current benefit offerings include:    Comprehensive health care coverage: medical, dental and vision insurance; flexible spending accounts; Employee Healthy Actions programs and more  Retirem