Cybersecurity Analyst

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.  The Cybersecurity Analyst supports day-to-day Security Operations and Incident Response by monitoring and investigating threats, coordinating incident response, conducting threat intelligence and threat hunting, managing operational vulnerability workflows, and maintaining accurate cases and security metrics. Security Engineering owns security-platform engineering and vulnerability-scanning platforms, while technology and application owners execute remediation.  This is a remote position open to candidates anywhere in the United States based in EST. Candidates based in the greater Seattle area will work a hybrid remote/in-office schedule from our casual, pet-friendly office at least three days a week. Responsibilities :  Security Monitoring & Incident Response  Monitor and triage alerts across identity, endpoint, email, network, cloud, application, vulnerability, and data-protection technologies.  Validate, enrich, classify, and prioritize security events and investigate phishing, account compromise, malware, ransomware, unauthorized access, data exposure, insider threat, and third-party events.  Execute approved containment actions within assigned permissions and coordinate infrastructure-level or production changes with Technology Operations.  Collect and preserve evidence, identify affected users, devices, accounts, systems, repositories, and data, and support eradication, recovery validation, heightened monitoring, and closure.  Threat Intelligence & Threat Hunting  Collect and evaluate intelligence from commercial, government, industry, open-source, MDR, vendor, and internal sources.  Analyze threat actors, campaigns, tactics, techniques, procedures, indicators, exploited vulnerabilities, and targeted technologies for relevance to Trupanion.  Create tactical and operational intelligence products and operationalize findings through investigations, detections, hunting queries, watchlists, blocking actions, phishing simulation scenarios, and runbook updates.  Conduct hypothesis-driven hunts across identity, endpoint, email, network, cloud, and application telemetry using MITRE ATT&CK and document scope, queries, evidence, findings, and follow-up actions.  Vulnerability Management Partnership  Validate vulnerability findings, assess risk and business exposure, prioritize remediation using threat intelligence and incident telemetry, identify indications of exploitation, and escalate urgent vulnerabilities.  Perform threat hunts against affected technologies and recommend temporary containment or monitoring when active exploitation or incident correlation is identified.  Partner with Security Engineering, which owns vulnerability-scanning platforms, integrations, technical configuration, and platform reliability.  Coordinate remediation assignments with technology and application owners, maintain the vulnerability ticket flow, track progress against defined service levels, report overdue exposure, and escalate ownership or delivery issues through the established governance process.  Maintain operational oversight of vulnerability validation, prioritization, ticketing, remediation follow-up, SLA reporting, and escalation; remediation execution remains with the technology or application owner responsible for the affected asset or service.  Automation, Forensics & Case Management  Develop and maintain approved automation workflows, scripts, and playbooks for alert enrichment, investigation, authorized response, and case consistency.  Preserve identity, endpoint, email, cloud, network, application, and audit-log evidence under approved forensic, legal-hold, integrity, and chain-of-custody procedures.  Maintain complete case records covering severity, affected assets, evidence, analysis, actions, decisions, communications, and closure rationale.  Validate incident containment and corrective actions through available telemetry, testing, or monitoring.  Breach, Identity, Third-Party & AI Investigations  Support breach investigations by identifying affected repositories, records, data types, individuals, business entities, and jurisdictions for Legal and Privacy review.  Investigate token theft, MFA changes, privilege escalation, malicious application consent, mailbox manipulation, and compromised user, privileged, service-principal, or workload identities.  Investigate third-party, supply-chain, and AI-related security notifications or suspected misuse and document potential Trupanion exposure.  Operating Model & Continuity  Execute alert triage, investigations, MDR service monitoring, threat-intelligence analysis, threat hunting, vulnerability validation and prioritization, remediation follow-up, security metrics and reporting, case documentation, and authorized security-tool actions.  Escalate architecture, complex integration, detection-platform design, routine vulnerability-management administration, and permanent engineering needs to Security Engineering.  Provide structured handovers of active alerts, incidents, intelligence, investigations, and urgent exploitation-driven vulnerability exposures across operating regions.  Provide technical evidence to Legal and Privacy and do not independently determine legal privilege, regulatory interpretation, or notification obligations.  Qualifications:  Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Digital Forensics, or a related field, or equivalent practical experience.  3+ years of experience in cybersecurity operations, incident response, IT operations, system administration, network security, or a related area.  Experience investigating alerts using SIEM, EDR/XDR, identity, email, c