Workday Manager, Learning and HCM

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We're looking for a hands-on Workday professional to join our HRIS team as the primary owner of our Workday Learning module in addition to general support of the platform. You'll serve as a critical technical partner and stakeholder liaison — bridging the gap between system capabilities and the needs of our Talent Development, Operations, and broader People teams. This role is responsible for configuring, optimizing, and supporting the Workday Learning platform while also contributing to reporting, analytics, and general Workday HCM support. You'll play a key role in driving learning technology strategy and ensuring our platform scales alongside company growth. Our Workday portfolio includes HCM, Absence, Recruiting, Learning, Help, and Adaptive WFP. You'll report to the Director, HRIS & Analytics. This is an individual contributor position. You can work remotely or from one of our offices in Santa Ana, CA or Jersey City, NJ. We believe there is significant value in in-person collaboration. If you live within a 1-hour commuting distance to one of our offices, you may be required to be onsite most of the time. This will be discussed further during the recruiting process. What You'll Do Learning Management — System Ownership Serve as the primary subject matter expert for the Workday Learning module Configure and maintain learning programs, campaigns, course content, audiences, and completion rules Partner closely with Talent Development and Operations teams to understand learning needs and translate them into scalable system solutions Manage content libraries, blended learning paths, and external content integrations Support and maintain learning-related integrations with third-party content or delivery platforms Ensure data integrity, security, and compliance across all learning records and configurations Configure and manage learning-related business processes and associated security Lead bi-annual Workday release reviews, testing, and implementation for Learning and assigned workstreams HCM & Broader Workday Support Provide foundational support across Workday HCM including core configuration, business processes, and data management Serve as a flexible team member on a small HRIS team — willing to stretch across modules to meet business needs Provide coverage and support for other Workday modules during peak periods or team capacity gaps Stakeholder Partnership Act as a strategic partner to Talent Development, Operations, and other stakeholders who leverage the Learning platform Translate business requirements into system configurations, enhancements, and scalable processes Serve as a consultant to internal customers on how to maximize Workday Learning capabilities Provide tier 2/3 operational support for learning-related system issues, data problems, and change requests Support change management and communications around system updates and new feature rollouts Reporting & Analytics Develop and maintain Workday reports, dashboards, and discovery boards focused on learning completion, compliance, and associated metrics Build and maintain calculated fields in support of learning reporting and integrations Conduct system audits to validate data integrity and ensure reporting accuracy Provide technical reporting guidance and support to internal customers across functions Process Improvement & Implementation Collaborate with business stakeholders to identify and implement system improvements within the Learning module and beyond Analyze and refine processes to optimize technology capabilities and improve the learner and administrator experience Facilitate planning and scoping of automation and efficiency initiatives Who You Are Required Qualifications Demonstrated success in partnering with Talent Development or L&D teams as a technical partner to optimize and scale Workday LearningHigh level of expertise in Workday Learning, including program configuration, campaigns, content management, and reporting Minimum 5 years of post-production Workday experience with intermediate-to-advanced expertise in core configuration concepts Strong foundational knowledge of Workday HCM — business processes, security, and core data structures Solid report writing skills including calculated fields, dashboards, and discovery boards with a focus on learning and HCM data Demonstrated knowledge of system testing, design, and audi