VP, Sales Strategy and Operations

About this role: The mission of Global Sales Strategy & Operations (GSSO) is to improve seller productivity through process design, territory planning, technology, learning and enablement, analytics and more. The team strives to simplify and improve the seller experience, remove obstacles and provide data to make the right decisions. The Sales & Service Excellence (SSE) function ensures Gartner’s salesforce of over 7,000 associates has the skills and resources they need to be successful in their roles at every point in their development.  Reporting to the MVP Sales & Service Excellence (SSE), the VP of Operations will play a critical role in shaping the strategy and priorities for the newly created SSE function to ensure maximum impact for the salesforce. They will use strong analytical, problem solving and leadership skills to aid the MVP, SSE with the daily operations of the function.     What you’ll do:  Develop and implement SSE strategy to meet business needs founded on a thorough understanding of organizational and business unit strategies and objectives, salesforce needs and current and potential future business challenges  Build programs and processes to support the running of the SSE function, including how we measure impact and effectiveness of the group, drive ongoing improvement, communicate effective across the team, and build team culture  Serve as a PMO for the group driving rigorous project management and organization across multiple workstreams – move initiatives forward, manage and coordinate with all stakeholders and contributors. build and coordinate decks, etc.  Conduct quantitative and qualitative analysis to support strategic recommendations and ensure they are grounded in core business economics  Collaborate closely with Sales leaders and business partners to understand Sales’ current and future state needs to inform strategies and programs  Lead preparation and development of executive-level meeting material and presentations; represent the function at key leadership meetings  Connect the dots - partner across GSSO to ensure the SSE function stays aligned with overall GSSO strategy and initiatives; collaborate with others to stay abreast of initiatives that impact SSE  What you’ll need: 15+ years’ business experience preferably in or supporting research sales or similar business  Comprehensive understanding of sales operations, both systems and processes  Good level of influence at senior leadership level including strong negotiation & communication skills  Knowledge of operations strategy, trends, issues and data analysis to deliver against business objectives; ability to use judgment to analyze and evaluate varying factors to find solutions  Ability to “see past the numbers”, adapt to change and effectively explain concepts to audiences with varying levels of experience/understanding  Strong collaborator who brings others together to resolve problems, clarify or interpret complex information  Demonstrated abilities in project execution  Highly competent user of Excel and PowerPoint  MBA, consulting, or operations experience in combination with sales highly valued  What you will get: Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more! #LI-KR4 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner is the world authority on AI At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it