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VP, Dental Industry & Partnerships

Synchrony Financial · Charlotte, NC

📍 Charlotte Engagement Hub NCvia workdayFirst listed here 2026-09-24
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Role Summary/Purpose:   The Vice President, Dental Industry & Partnerships Leader is a pivotal role responsible for driving strategic growth across the dental ecosystem. Reporting to the SVP, GM - Independent Market & Expansion Leader, this leader will set and execute partnership strategies that accelerate market expansion, deepen industry relationships, and elevate the CareCredit/Synchrony brand within the dental community .   As a senior external ambassador, the VP will build trusted partnerships with the Associations, DSOs,   strategic technology partners,   key opinion leaders (KOLs),   and other strategic partners, translating those relationships into high-impact programs, pilots, and measurable business outcomes. The role leads a team of dental professionals partnering cross-functionally across sales, product, marketing, credit, and operations to connect strategy to execution and deliver sustained growth and industry influence.   Essential Responsibilities:   Lead a team managing strategic dental industry partnerships, associations, and Key Opinion Leaders (KOLs) to strengthen the CareCredit/Synchrony brand and drive revenue growth   Develop and e xecute   the dental   strategic technology partnership strategy and further grow   existing ISV partnership s   ensuring market leadership in the dental space.    Work with our partners and internal teams to   identify   expanded solution definitions and strategies for driving these solutions through the partner ecosystem.   Provide partner account management to key relationships,   build   and nurture strategic relationships at the senior level   Translate partnerships and industry insights into measurable business outcomes through programs and initiatives   Set and execute aligned strategies in partnership with Business Development, Venture, Sales, Marketing, Product, and Operations   Build business cases, track ROI, and ensure disciplined investment in strategic programs   Collaborate with consultants and KOLs to develop and deliver high-impact educational content and programs   Expand partnership with Dental Alliance, industry partners, and large groups to develop and execute strategic initiatives   Position the organization as a trusted thought leader and partner in the dental space   Communicate key industry opportunities and long-term implications to internal stakeholders and how they will   impact   the Dental industry and our business growth long-term.   Partner with field and inside sales organization to provide dental industry education and strategies to ensure alignment on how sales approach and engage providers   Provide oversight of dental industry strategy and execution in partnership with cross functional leaders    Own monthly operational and portfolio updates for cross-functional dental stakeholders   Oversee special projects, pilots, and product updates (e.g., disputes, NATU) while coaching and developing a high-performing, accountable team     Establish clear priorities, performance expectations, fostering a culture of accountability, collaboration, and continuous improvement   Align team priorities with enterprise goals and strategic outcomes   Perform other duties and/or special projects as assigned  Qualifications/Requirements: Bachelor’s degree   required ; advanced degree (MBA, DDS/DMD, or equivalent) preferred   5 + years in dental/healthcare (or related),   operations   management,   including partnership development, strategic alliances, and industry engagement   6+ years in financial services client management/sales, including people leadership   Proven ability to deliver executive-level communications to senior leaders and/or key external partners (5+ years)   Strong commercial and operational leadership: contract negotiation/deal structuring, cross-functional program execution, and P&L/influence driving measurable outcomes   Ability to travel up to 50% including overnight and some weekend travel   Desired Characteristics: Deep knowledge of the dental/healthcare ecosystem (providers, DSOs, associations, education networks, and specialties)   Strong understanding of consumer lending/financing products   Ability to navigate the dental technology landscape and   anticipate   trends.    Executive presence and influence with internal leaders and external healthcare stakeholders; credible and trusted in the industry   Strategic, commercially minded leader who translates vision and relationships into measurable growth   Exceptional relationship builder and communicator/storyteller who simplifies complexity and inspires action   Proven ability to lead cross-functionally with dispersed/remote sales teams; effective working independently   Results-driven, entrepreneurial mindset with a bias for action and accountability; passion for advancing dental outcomes   Skilled communicator and storyteller, able to simplify complex ideas and inspire action   Grade/Level: 14 The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.  *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school

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