VMware Systems Support

What success looks like in this role: U.S. Citizenship and U.S. residency required.   The Senior VMware Systems Support role provides advanced Systems Administration support, including the installation, maintenance, troubleshooting, implementation, and optimization of VMware infrastructure across on-premises and cloud environments. This role is responsible for supporting infrastructure modernization initiatives, workload migrations, disaster recovery planning and testing, automation, and operational improvements while ensuring the availability, performance, and security of enterprise virtualization platforms.   Operational responsibilities include incident and problem resolution, infrastructure implementation, compliance support, system optimization, testing, staging, documentation development, and operational readiness activities. The role serves as a technical lead for infrastructure projects and collaborates with architecture, engineering, security, and operations teams to deliver scalable and resilient VMware solutions.   Core Responsibilities   Leadership & Technical Guidance   Serves as a senior technical resource for VMware infrastructure projects and operational support activities.   Provides technical guidance and mentorship to junior team members.   Leads technical workstreams and supports project planning, implementation, and transition activities.   Promotes operational best practices and continuous improvement across virtualization platforms.   Business & Systems Alignment   Applies knowledge of business and technical requirements to design, implement, and support VMware solutions.   Supports infrastructure initiatives that align with organizational objectives and operational requirements.   Collaborates   with cross-functional teams to ensure infrastructure solutions meet performance, security, compliance, and availability requirements.   Infrastructure & Technical Responsibilities   Provides advanced administration and support for VMware environments, including   ESXi , vCenter,   vSAN , and related technologies.   Performs capacity planning, performance analysis, lifecycle management, and system optimization.   Troubleshoots complex VMware infrastructure issues and performs root cause analysis.   Supports operating system administration for Windows and Linux workloads hosted on VMware platforms.   Assists with architecture reviews and infrastructure design activities supporting modernization efforts.   Project Responsibilities   Participates in the planning, design, implementation, and support of enterprise infrastructure projects.   Leads workload migration activities between legacy and modernized infrastructure platforms, including:    On-premises to on-premises migrations   On-premises   to cloud migrations   Cloud transformation initiatives   Hybrid infrastructure deployments   Develops   implementation plans, migration procedures, validation plans, and rollback strategies.   Assesses   and documents current-state VMware environments and provides recommendations for improvement.   Supports server consolidation, virtualization, and infrastructure modernization initiatives.   Coordinates implementation activities with infrastructure, security, networking, storage, and application teams.   Ensures new solutions are effectively transitioned into operational support.   Automation & Optimization Responsibilities   Implements automation solutions to improve operational efficiency, consistency, and service reliability.   Leverages   PowerCLI , PowerShell, Python, Ansible, and similar automation tools to streamline administrative tasks.   Automates provisioning, monitoring, reporting, compliance validation, patching, and routine maintenance activities.   Optimizes enterprise virtual environments through performance tuning, capacity management, and resource utilization improvements.   Develops operational dashboards, reporting, and monitoring solutions to support proactive infrastructure management.   Disaster Recovery Responsibilities   Supports disaster recovery planning, implementation, and ongoing maintenance activities.   Develops and maintains recovery procedures, technical documentation, and disaster recovery runbooks.   Participates in disaster recovery exercises, failover testing, validation activities, and recovery assessments.   Assists in ensuring Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) are met.   Evaluates backup, replication, and recovery solutions supporting VMware environments.   Identifies recovery risks and recommends improvements to increase resilience and recovery readiness.   Operational Excellence & Documentation   Creates and maintains technical documentation, implementation guides, standard operating procedures, and support runbooks.   Implements   VMware and infrastructure best practices to improve availability, supportability, security, and operational maturity.   Supports compliance, audit, and security initiatives.   Recommends   and   implements   process improvements that enhance operational efficiency and service quality.   You will be successful in this role if you have: Education   Required: BA/BS degree and 6+ years of relevant experience OR equivalent combination of education and experience.   Preferred:   Bachelor's degree in Information Technology , Computer Science, Engineering, or related field.   Experience   Strong experience administering enterprise VMware environments and virtualization technologies.   Experience implementing and supporting VMware infrastructure solutions in medium to large enterprise environments.   Proven experience planning and executing workload migrations between legacy and modernized infrastructure platforms.   Experience supporting cloud migration and hybrid-cloud initiatives utilizing Microsoft Azure, Oracle Cloud Infrastructu