Vice President, Technology Strategy and Operations

Job Description Welcome to AMN Healthcare — Where Talent Meets Purpose Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference. Why AMN Healthcare? Because Excellence Is Our Standard: Named to  Becker’s Top 150 Places to Work in Healthcare  — three years running. Consistently ranked among  SIA’s Largest Staffing Firms in America . Honored with  Modern Healthcare’s Innovators Award  for driving change through innovation. Proud holder of  The Joint Commission’s Gold Seal of Approval for Staffing Companies  since 2006. Job Summary The Vice President, Technology Strategy & Operations is responsible for leading the operating model that supports the development, commercialization, adoption, and scaling of AMN's technology solutions. This role serves as a strategic partner across Product Management, Engineering, Sales, Marketing, Operations, and Customer Success to ensure technology investments align with business objectives, client needs, and market opportunities. The Vice President will oversee technology operations, product launch readiness, adoption programs, business performance, and cross-functional initiatives that drive customer adoption, operational efficiency, and revenue growth. Location: Hybrid in San Diego, CA, Dallas, TX, or Boca Raton, FL Key Responsibilities Technology Strategy & Portfolio Management Partner with technology and business leaders to execute technology growth strategies and operational priorities. Support technology portfolio planning, investment prioritization, and business case development. Evaluate market trends, customer needs, competitive intelligence, and growth opportunities. Product Commercialization & Go-to-Market Leadership Lead cross-functional planning and execution for technology product launches and enhancements. Partner with Product Management, Sales, Marketing, Operations, and Customer Success to drive successful commercialization. Establish launch readiness, adoption goals, and governance processes for technology initiatives. Develop programs that support customer acquisition, adoption, retention, and expansion. Adoption & Change Management Develop and execute enterprise technology adoption strategies. Partner with Learning & Development and Customer Success teams to drive user engagement and adoption. Monitor adoption, utilization, and business outcomes to identify improvement opportunities. Establish governance and operational processes supporting scalable adoption. Technology Operations & Execution Develop operational frameworks and performance management processes supporting technology growth. Align business priorities with product roadmaps and implementation plans. Lead operational readiness for technology implementations and transformation initiatives. Optimize processes across Product, Sales, Customer Success, Support, and Implementation teams. Analytics & Performance Management Define and monitor KPIs related to adoption, revenue growth, customer engagement, retention, utilization, and operational performance. Develop executive reporting and dashboard frameworks. Deliver performance insights and recommendations to executive leadership. Cross-Functional Leadership Lead enterprise initiatives across Product Management, Engineering, Sales, Marketing, Operations, Finance, and Customer Success. Build alignment among stakeholders to support business and technology objectives. Collaborate with customers, partners, and internal teams to ensure technology solutions meet market needs. Required Qualifications Education and Years of Experience Bachelor's degree and 15+ years of progressive experience in technology, product, operations, strategy, business transformation, or related leadership roles OR High School Diploma/GED and 19+ years of equivalent experience. Minimum 10 years of leadership experience in one or more of the following: Technology Operations Product Operations Product Management Business Operations Sales Operations Digital Transformation Management Consulting Experience launching and scaling enterprise software, SaaS platforms, technology-enabled services, or digital products. Experience developing and executing go-to-market strategies for technology solutions. Experience driving product adoption and measurable business outcomes. Experience partnering with Product Management, Engineering, Sales, Marketing, and Customer Success organizations. Experience leading cross-functional initiatives within matrixed organizations. Preferred Qualifications Master's degree (MBA, Technology Management, or related field). Healthcare technology experience. Workforce solutions, healthcare staffing, VMS/MSP, or workforce management experience. Experience with product commercialization, adoption programs, pricing strategies, and revenue growth initiatives. Experience leading enterprise business transformation initiatives. Key Skills Technology Operations Product Commercialization Product Operations Go-to-Market Strategy Technology Adoption Change Management Business Transformation SaaS & Digital Products KPI & Performance Management Cross-Functional Leadership Work Environment / Physical Requirements Work is performed in an office/home office environment. Team Members must have the ability to operate standard office equipment and keyboards. AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. Our Core Values ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to