Venue Box Office staff

Job Summary: WHAT THIS ROLE WILL DO Cash Handling; Opening Procedures and Closing Procedures Maintain superior customer service both in person and over the phones Answer phone with prompt and courteous attitude Guest Relations Will Call/Sales/Coat Check Window Running Ticketmaster Program on Computer for Sales Processing Opening and Closing Paperwork Knowledge of Talent and Entertainment Have a positive attitude WHAT THIS PERSON WILL BRING Required: Working Knowledge of Phone Handling, Cashiering, Customer Service Entry level knowledge of basic computer operation and Point of Sales systems Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment High School Diploma Preferred: Previous Ticketing experience Working knowledge of Windows based PC programs Bilingual proficiency in English and Spanish is highly desirable Physical Demands/Working Environment: Working environment is fast-paced Position requires repetitive use of arms for answering busy phones and typing