User Profile Management Systems Administrator - TS/SCI with Polygraph

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Policy Enforcement, Profile Management, User Environment Management (UEM), Virtual Desktop Infrastructure (VDI) Certifications: None Experience: 4 + years of related experience US Citizenship Required: Yes Job Description: USER PROFILE MANAGEMENT SYSTEMS ADMINISTRATOR YOUR IMPACT Own your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise—directly, contributing to a mission that protects our nation every day. CIO Infrastructure Services (CIS) is growing, and we invite both our experienced incumbents and new team members to be part of what’s next. Incumbents bring invaluable mission insight, while new talent adds fresh ideas and energy. Together, we’ll strengthen continuity and drive the next generation of innovation. MEANINGFUL WORK AND PERSONAL IMPACT As a User Profile Management Systems Administrator supporting CIS, you will maintain, secure, and optimize enterprise user profile management systems that ensure consistent, reliable user experiences across multinetwork desktop, VDI, and cloud environments. You will manage profile integrity, reduce login issues, and support seamless mobility of user settings and data, directly contributing to productivity, system resilience, and mission readiness across the enterprise. KEY RESPONSIBILITIES : Administer, operate, and maintain enterprise user profile management platforms, ensuring stable, consistent, and secure user profile delivery across physical and virtual endpoints Monitor system health, logon times, storage usage, replication, and overall profile performance, resolving issues that impact user productivity and system responsiveness Support profile migrations, transfers, and updates across networks, domains, and environments, ensuring data integrity and alignment with approved configuration standards Troubleshoot complex profile related issues including corruption, sync failures, policy conflicts, authentication dependencies, and domain placement errors Implement configuration updates, version changes, architecture optimizations, and operational modifications to sustain resilient, compliant profile environments Maintain accurate documentation, SOPs, and configuration artifacts supporting change management, troubleshooting, and operational sustainment Collaborate with endpoint, VDI, storage, authentication, and cybersecurity teams to maintain profile health, integrate new capabilities, and improve end user experience Apply security updates, software patches, and configuration fixes to profile management systems, ensuring compliance with enterprise security baselines and hardening requirements Identify and remediate noncompliant profile management components by reviewing vulnerability and compliance reports, resolving patching exceptions, and validating corrective actions across environments WHAT YOU’LL NEED TO SUCCEED : EXPERIENCE REQUIREMENTS: User Profile Management Systems Administrator Senior - Requires a Bachelor’s degree in an IT‑related field or 8+ years of relevant IT experience in lieu of a degree. User Profile Management Systems Administrator Principal - Requires a Bachelor’s degree in an IT‑related field or 10+ years of relevant IT experience in lieu of a degree. CLEARANCE:  Active TS/SCI clearance with a favorable Polygraph CERTIFICATIONS:   Meet DoD 8140 Information Assurance Workforce certification requirements (e.g., Security+ CE) Additional training – Microsoft 365 Certified: Endpoint Administrator Associate (40+ hrs) Hands on experience administering enterprise endpoint management platforms (e.g., MECM/ Intune or similar) across multinetwork environments Strong proficiency in OS deployment, task sequencing, imaging, driver management, application packaging, and automation Experience with secure configuration, endpoint hardening, encryption, and compliance enforcement Familiarity with patch management, vulnerability remediation, and endpoint compliance auditing Ability to diagnose and resolve complex endpoint, authentication, profile, and configuration issues Strong documentation, communication, and cross team collaboration skills US citizenship required LOCATION: Onsite GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. #CIS The likely salary range for this position is $96,569 - $130,651. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None T elecommuting Options: Onsite Work Location: USA MD Annapolis Junction Additional Work Locations: USA CO Colorado Springs - 8610 Explorer Dr (COC036), USA DC Washington, USA VA Springfield - 7770 Backlick Rd (VAS110) Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability