Testing & Validation Analyst II

Exemption Status: United States of America (Non-Exempt) $29.32 - $38.85 - $48.38 “Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.” This position is not eligible for Sponsorship. MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! Job Description Summary The Testing & Validation Analyst II is responsible for ensuring the quality, accuracy, and reliability of systems, applications, and business processes through structured testing and validation. This role designs and executes test strategies, develops test cases, and analyzes results to identify defects, risks, and gaps against defined requirements and regulatory standards. Working cross-functionally with business stakeholders, developers, and project teams, the analyst validates that solutions meet both functional and non-functional requirements, supports defect resolution, and ensures readiness for deployment, while maintaining detailed documentation, tracking testing progress, and contributing to continuous improvement of testing methodologies, tools, and overall quality assurance practices. Essential Duties and Responsibilities include the following. Other duties may be assigned. Leverage Configuration Services best practices to validate design objectives, processes, and procedures, including development of data sets, test scenarios, expected results, and acceptance criteria. Design, standardize, and maintain testing scenarios, use cases, and expected outcomes to improve testing efficiency, consistency, and repeatability. Collaborate with business partners and cross-functional teams to validate configuration accuracy for ongoing maintenance, new client implementations, and special projects. Ensure high levels of customer satisfaction by confirming that business requirements—particularly benefit change requests—are clearly understood, accurately documented, thoroughly tested, and effectively communicated. Execute testing scenarios and analyze claims adjudication outcomes to identify discrepancies, inaccuracies, anomalies, and unintended impacts; provide recommendations and implement solutions to improve configuration accuracy and performance. Support and mentor team members by assisting in the development and analysis of complex test plans, design validations, and execution strategies. Contribute to continuous quality improvement by adhering to departmental standards and proactively identifying opportunities to enhance processes, tools, and overall testing efficiency. Validate adjudication configurations and support the promotion of approved changes from test environments to production in accordance with established governance and best practices. Supervisory Responsibilities          No supervisory responsibilities Client Responsibilities This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).  One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience BS/BA and 3+ years’ experience or equivalent combination of education and experience Computer Skills Intermediate to advanced knowledge of MS Office / Word, Excel PowerPoint, and Outlook. Experience as an advanced user of multiple business software applications and working knowledge of key technical applications such as SQL, Oracle based platforms, and Golden 32. Experience in SQL queries and writing test plans/ cases required. Certificates, Licenses, Registrations Pharmacy Technician License or National Certification preferred but not required. Other Skills and Abilities Strong knowledge of software testing methodologies (UAT, integration, regression, end-to-end testing) Ability to design complex test scenarios, use cases, and acceptance criteria Ability to clearly translate business requirements into testable conditions Ability to gather and document business requirements and client specifications Advanced ability to analyze claims adjudication results and interpret discrepancies Strong stakeholder engagement skills across business, IT, and operations Excellent written and verbal communication, especially for documenting test results and issues Capability to present findings and recommendations to leadership or non-technical stakeholders Knowled