Tech Lead, Application Development – Product & Inforce Systems

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures. Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard. We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good. Please note that we do not offer visa sponsorship for this position. Role Summary The Tech Lead, Application Development - Product & Inforce Systems serves as an experienced advisor across National Life Group's Life & Annuity Product & Inforce application environment. This role applies extensive, in-depth knowledge of insurance products, business processes, system logic, and application dependencies to resolve complex problems, and to guide technology solutions across product, inforce, illustration, policy administration, and related platforms. The Tech Lead exercises independent judgment on complex issues, establishes methods and procedures for new assignments, and sets short-term goals (one year or less) that align delivery work with department and functional objectives. The role contributes to cross-disciplinary processes and policies, partners closely with business, IT, architecture, quality engineering, infrastructure, security, and vendor teams, and serves as a role model and resource for junior colleagues on assigned applications and processes. The ideal candidate brings deep Life & Annuity or insurance technology experience, strong judgment in evolving situations, and a track record of applying professional expertise creatively to solve problems that span multiple systems or disciplines. This position currently offers an onsite work schedule, with the expectation that you will be in the office four (4) days per week during onsite core days.  Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion. Essential Duties and Responsibilities Serve as a recognized subject-matter resource for assigned Life & Annuity product, inforce, illustration, policy administration, and related application environments. Independently analyze complex business and technology needs, translating them into requirements, user stories, acceptance criteria, process flows, test scenarios, and implementation plans. Establish methods, procedures, and approaches for new or non-routine assignments where precedent is limited. Perform impact analysis for product changes, inforce enhancements, platform upgrades, regulatory requirements, integrations, production issues, and modernization initiatives, evaluating variable and interdependent factors. Exercise independent judgment to resolve complex issues, identifying root causes and dependencies across systems and disciplines. Set and manage short-term (one year or less) goals for assigned analysis and delivery work in alignment with department and functional objectives. Own assigned analysis and delivery activities from discovery through testing, implementation, release readiness, and post-production support, with work reviewed upon completion. Advise business and technology stakeholders, including senior partners, on application capabilities, system impacts, dependencies, risks, and implementation options. Contribute to cross-disciplinary processes and policies, applying an understanding of the interrelationships among Product & Inforce systems and adjacent domains. Network with key contacts across teams, departments, and functions, coordinating dependencies, risks, and delivery commitments across vendor and internal partners. Create and maintain process documentation, system documentation, runbooks, decision records, and knowledge-transfer materials. Serve as a role model and resource for junior colleagues, providing guidance on applications, business processes, and delivery practices. Identify and recommend improvements to application processes, documentation, delivery methods, controls, and team efficiency, including responsible use of approved AI tools where appropriate. All other duties as assigned. Minimum Qualifications Bachelor's degree in Computer Science, Information Systems, Actuarial Science, Mathematics, Business, Finance, or a related field and 8 or more years of related experience; advanced degree and 5 or more years of related experience; or 12 or more years of total equivalent relevant work experience. Extensive demonstrated experience in Life & Annuity insurance, financial services technology, actuarial systems, illustration systems, product systems, policy administration, business systems analysis, product implementation, or related technology delivery. Deep working knowledge of Life & Annuity products and one or more related domains such as inforce processing, illustrations, policy administration, actuarial systems, product configuration, commissions, or distribution systems. Demonstrated ability to resolve complex, ambiguous, or undefined business and system issues spanning multiple disciplines. Experience establishing methods, procedures, or approaches for new or non-routine assignments. Experience setting and managing short-term goals or operational plans aligned with department or functional objectives. Experience advising senior stakeholders and serving as a role model or resource for junior colleagues. Strong analytical thinking, problem-solving, written and verbal communication, and stakeholder-ma