Team Lead, Value Stream Cryo Operations

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it. (Quad 4, Thurs-Sat, alternating Wed 1500-0330) Team Lead, Value Stream Cryo Operations provides tactical leadership to a team of Specialists supporting the cryopreservation, movement, storage, and control of patient materials used in manufacturing, as well as the operation and maintenance of liquid nitrogen storage systems at the CAR T manufacturing facility in Summit, NJ. This role oversees cryopreservation and handling of Cell Therapy products across multiple production areas and shifts, ensuring consistent and compliant execution. Assures individual and group compliance with all applicable regulatory and corporate requirements, including FDA, DEA, DOT, ISBT, CTPAT, OSHA, VAWD, and cGMP standards. This includes oversight of training, documentation, standard operating procedures, and adherence to established policies. Position fosters a culture of safety, compliance, accountability, and continuous improvement while supporting reliable execution of manufacturing operations. Duties and Responsibilities Accountable for execution of Cell Therapy production activities in compliance with cGMPs, SOPs, and work instructions Drives a strong safety culture by reinforcing safe practices, promoting accountability, and participating in routine Gemba walks Oversees production documentation, including batch record review (BRR) and exception-based EBR review, ensuring alignment with ALCOA+ principles Ensures all documentation is accurate, complete, and resolved promptly when discrepancies are identified Maintains hands-on expertise in cryopreservation operations, including daily processing, LN2 storage management, and inventory control Oversees patient material handling, including cryopreservation, storage, distribution, transfer, and disposal, ensuring proper tracking and chain of custody Provides leadership with timely updates on production status, resource availability, and task progression Aligns team execution with site priorities and production schedules, including BioG commitments, to ensure on-time delivery Tracks and reports performance metrics through Tier meetings and other site reporting mechanisms Maintains and monitors Cryo Operations metrics to support performance and compliance Ensures team training compliance by managing training completion, status visibility, and overall readiness Partners with management to ensure adequate staffing and qualified personnel to support operations Supports development of a high-performing team through coaching, feedback, and engagement with leadership and HR Contributes to performance management by providing regular feedback and reinforcing behaviors aligned with BMS values Supports deviation investigations by gathering relevant information, documenting events clearly, and assisting with timely closure Participates in projects, change controls, and CAPAs to improve operational performance and maintain compliance Builds strong cross-functional relationships and collaborates with stakeholders to drive process efficiencies Demonstrates problem-solving skills with minimal supervision in a fast-paced, team-based environment Acts as a change agent, promoting accountability, flexibility, and continuous improvement Leads by example, reinforcing BMS values of Inclusion, Accountability, Innovation, Urgency, and Passion Supports flexible operations aligned with business needs, including shift-based work, staggered hours, and overtime Qualifications Associate’s degree in supply chain, engineering, life sciences, or related field Minimum 3 years of experience in a regulated pharmaceutical manufacturing environment Experience in manufacturing and supply chain operations, with at least 1 year in a leadership role Knowledge of cGMPs, ALCOA+ principles, and manufacturing documentation practices Experience with deviations, CAPAs, change control, and batch record systems (EBR/MES/SAP) preferred Background in cell therapy, cryopreservation, or cold chain operations preferred Strong problem-solving, communication, and cross-functional collaboration skills Equivalent combinations of education and experience may be considered We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway. Compensation Overview: Summit West - NJ - US: $69,670 - $84,429 The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance. Benefits: Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability). U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, al