Systems of Care Coordinator, School of Social Work

Duties Responsibilities Trains and coaches Systems of Care Specialists/Team Leads: Hires, onboards and supervises daily activity of SOC Specialists, Team Leads statewide via in person and web-based training and supervision in conjunction with Assistant Director. Facilitates standardized team activity to ensure consistency of training content across the state. Serves as primary Subject Matter Expert and works in conjunction with PATH Leadership team to ensure Medicaid enrolled providers and Care Coordination and Support Organizations and staff have access to technical support and coaching to implement behavioral health initiatives including integration of the IM+CANS into Wraparound practice. Works with PATH Leadership Team in order to ensure appropriate live and webinar training coverage for all provider training courses on a monthly basis. Coordinates, monitors, and/or facilitates Training of Trainers when new curriculum is launched. Consults with Assistant and Associate Directors of PATH, Office of Medicaid Innovation and Healthcare and Family Services and National Experts to ensure standardization of messaging to successfully implement Wraparound and other Systems of Care initiatives in Illinois. Responsible for development and implementation of staff development plans as necessary. Guides curriculum development efforts including facilitation and oversight of content creation. Provides insight into data trends that will contribute to identification of priority workforce development needs delivered through training, coaching, learning collaboratives and technical assistance. Trains and coaches Providers on Systems of Care and Wraparound for Care Coordination and Support Organization staff and leadership: Provides training in order to model facilitation of content for new specialists as well as to introduce new training curriculum to providers. Provides direct field support and coaching to providers as necessary to meet provider need and demand. Monitors training and coaching delivery including providing feedback to staff. Leads document review conduction and integration of data in conjunction with Assistant Director, Associate Director and CQA team. Other duties as assigned.