SVC Manager - Human Resources

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD. Leads the Human Resources function for their service center by providing guidance for employee relations, ensuring consistent policy and procedure application, including progressive discipline, problem resolution, and on-boarding to maximize employee engagement. Primary Responsibilities Provide guidance for employee relations, ensuring consistent policy and procedure application, including progressive discipline, problem resolution, and on-boarding to maximize employee engagement Effectively guide day-to-day decisions about employees and foster behaviors which are consistent with OD’s values and service excellence expectations Proactively monitors employee/labor relations issues, ensure effective communication with employees, enhance management-employee interaction Assist Corporate HR recruiting group in establishing and maintaining relationships with local high schools and colleges by participating in job fairs and recruiting events Recruit, interview, and work with Service Center Manager in filling open positions Manage the employee Onboarding and Orientation process, including conducting sessions as needed, work with the Regional HRD Manager and Corporate to advise of changes needed Handle and respond to questions regarding benefits, pay, and time-off policies, etc. Provide local level support for FMLA/Disability process adherence w/ Corporate HR Leave of Absence Management team Assist Corporate HR benefits, leave of absence, and compensation groups with implementation with programs as needed Provide counsel and leadership in human resources decisions, procedures and programs, act as a liaison for feedback and communication between Regional HR Manager and Regional Ops Management team Create and facilitate employee and leadership training on an ongoing basis as needed Job Qualifications Education: Bachelor’s degree or equivalent education and experience PHR or SHRM certification preferred Experience: 5 years of experience as a HR Generalist, preferably in the trucking industry Demonstrated proficiency with AS400, SAP and Microsoft Office Excellent verbal and written communication skills Working knowledge of federal, state, and local employment law Strong leadership, time management and organizational skills Strong interpersonal skills Working Days: Monday,Tuesday,Wednesday,Thursday,Friday, Working Shift: Morning Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting. Join the OD Family Today! As a Full Time member of our Family, you and your family are eligible to receive: Great Health Benefits including a Zero premium medical plan for employee only coverage Vision & Dental Short Term & Long Term Disability Flex Spending Accounts 401k Retirement plan with company match and additional company annual discretionary match opportunity Life Insurance Wellness Program Tuition Reimbursement for Drivers and Technicians Training and growth opportunities to build a career We prioritize our OD family of employees Ability to advance through our promote from within philosophy National Career Opportunities Available at our 260+ service centers Old Dominion Freight Line, Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s). If you have questions regarding this posting or require assistance with the application process, please click here for contact information.