Strategic Program Manager

View All Jobs WHY JOIN ENTREGA Entrega is a growing technology professional services firm headquartered in Michigan, delivering enterprise technology, digital, and business solutions to global clients. We help leading organizations solve complex business challenges through the successful execution of business-critical technology initiatives, supported by our ongoing investment in our people, processes, and technology. At Entrega, we believe exceptional client outcomes begin with exceptional employees. We provide an environment where professionals are trusted with meaningful responsibility, supported by experienced leadership, and empowered to make a measurable impact. You'll work alongside a talented team serving Fortune 500 clients, contribute to high-visibility initiatives, and have opportunities to influence how our company continues to grow. As we expand, employees who consistently deliver results have opportunities to broaden their responsibilities, advance their careers, and help shape the future of the organization. If you're looking for an opportunity to make a meaningful impact, learn and grow professionally, and help shape the future of a growing professional services firm, we encourage you to explore a career with Entrega. POSITION DETAILS The following information provides an overview of the work arrangement and key logistical aspects of the role. Specific details may vary based on business needs and the requirements of the position. Work Location: Onsite – Troy, Michigan Employment Type: Full-Time Travel: Occasional local travel, as needed POSITION SUMMARY Entrega is seeking an experienced Strategic Program Manager to lead the structured execution of high-priority, cross-functional initiatives that advance organizational performance, growth, and operational effectiveness. This role translates executive priorities into clear implementation plans, governance structures, milestones, accountability frameworks, and measurable outcomes. The Strategic Program Manager works across business functions to create alignment, maintain execution momentum, identify obstacles early, and ensure strategic initiatives move successfully from concept through implementation and sustained operation. Working closely with executive leadership and Service Performance Operations, the Strategic Program Manager provides the structure and discipline required to execute initiatives that span functions such as Client Services, Client Delivery, Business Operations, Talent Acquisition, Human Resources, Finance, and other areas of the organization. This is not a traditional project-management role focused on a single client engagement or delivery project. It is an enterprise execution role for a professional who can bring structure to ambiguity, coordinate complex organizational change, influence senior stakeholders, and drive measurable results across multiple functions. RESPONSIBILITIES This description reflects the primary accountabilities of the role and is not intended to be an exhaustive list of all responsibilities. Role scope may evolve in alignment with business needs. Strategic Initiative Leadership Lead high-priority, cross-functional initiatives sponsored by executive and organizational leadership. Translate strategic objectives and executive priorities into clear programs, workstreams, milestones, deliverables, ownership, and measures of success. Maintain end-to-end visibility into initiative progress and ensure execution remains aligned with intended business outcomes. Coordinate dependencies and actions across multiple functions and stakeholders. Identify execution risks, blockers, and accountability gaps early and drive appropriate resolution. Ensure initiatives progress beyond planning and achieve meaningful implementation, adoption, and measurable results. Program Planning & Execution Develop structured implementation plans for strategic initiatives, including scope, milestones, dependencies, responsibilities, risks, and decision points. Break complex or ambiguous priorities into manageable phases and actionable workstreams. Establish realistic execution sequencing and clarify requirements across participating functions. Monitor progress against commitments and ensure agreed actions are completed on time. Adjust plans appropriately as business priorities, constraints, or conditions change. Maintain disciplined execution from initiative launch through implementation and transition into ongoing operations. Governance & Accountability Establish governance structures and operating cadences appropriate to the scope and importance of each initiative. Develop clear accountability frameworks that define responsibilities, decision rights, milestones, and escalation paths. Facilitate recurring initiative reviews focused on progress, risks, decisions, dependencies, and required actions. Ensure commitments have clear owners and maintain visibility until actions are completed. Escalate unresolved execution concerns or stalled accountability with clear context and recommended action. Reinforce consistent execution discipline across cross-functional programs. Executive Portfolio Visibility Maintain visibility across assigned strategic initiatives and enterprise priorities. Develop concise, executive-ready reporting that communicates status, performance, risks, decisions, and expected outcomes. Identify interdependencies, competing priorities, or resource constraints across initiatives. Provide leadership with clear information to support prioritization and decision-making. Help distinguish initiatives that require executive intervention from those that can be resolved through normal operating channels. Ensure reporting emphasizes outcomes and accountability rather than activity alone. Operating Model & Process Implementation Support the design and implementation of organizational operating models, governance structur