Staff Engineer, ServiceNow IT Risk & Compliance

TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Staff   Engineer   ServiceNow, Risk & Compliance   GTE   Who We Are   We are the   Governance Technology Enablement (GTE)   team, driving technology solutions that strengthen governance and risk assurance across TJX. Our primary focus is delivering and optimizing ServiceNow solutions that support critical functions, including IT Risk & Compliance, Vendor Management, Contract Management, and Software Asset Management.   Beyond ServiceNow, we enable automation and efficiency through platforms such as Blue Prism and Power Automate, and we   maintain   a custom application that underpins TJX’s Integrated Risk Assurance process. Our mission is to empower governance teams with innovative, scalable, and integrated technology solutions that enhance compliance, streamline processes, and deliver measurable business value.   What you will do   We are   seeking   a Staff Engineer with deep   expertise   in ServiceNow to lead architecture, design scalable solutions, and drive engineering excellence.   You will   shape technical direction and raise the effectiveness of   the team.   You will play a key role in designing, developing, and   maintaining   scalable solutions on the ServiceNow platform, with a primary focus on Integrated Risk Management (IRM). The ideal candidate will have strong technical leadership skills, experience in stakeholder engagement, and a deep understanding of platform best practices.   This is a hands-on leadership role requiring both:   Strategic thinking (architecture, standards, platform vision)   Execution depth (solution design, complex build, integration patterns)   Key Responsibilities   Act as primary technical authority for ServiceNow and integrations   Provide deep hands-on support in complex design and troubleshooting scenarios   Mentor engineers and elevate overall technical capability of the team   Mentor junior engineers and provide technical leadership within the team   to   elevate the team   Lead architecture reviews, POCs, and technology evaluations   Design and deliver solutions using   ServiceNow (App Engine, UI Builder, Now Experience, Flow Designer,   IntegrationHub , ATF s )   Drive reuse and standardization across ServiceNow applications   Optimize   platform usage   and follow ServiceNow best practices   to reduce technical debt and operational overhead   Lead technical design and development efforts ensuring scalability and maintainability   Conduct workshops with stakeholders to gather requirements and   provide   technical guidance on platform capabilities.   Support   additional   modules such as Software Asset Management (SAM) and Contract Management.   Collaborate in an Agile ( SAFe ) environment,   participating   in sprint planning, reviews, and retrospectives.   Ensure compliance with ServiceNow platform standards and governance.   Learn and champion DevOps practices.   Develop   proficiency   in and support configuration automation platforms, including Blue Prism and Power Automate, to drive process efficiency and integration.   What you will need   Bachelor’s Degree or equivalent Engineering skillset / training / work experience in relevant technical domain     6+   years of hands-on experience developing on the ServiceNow platform.   Active   ServiceNow   CIS-Risk certification .     Proven experience in technical leadership, including mentoring and guiding development teams   Strong understanding of ServiceNow platform best practices for scalability and maintainability   Experience conducting stakeholder workshops and translating business requirements into technical solutions.   Integration Experience including:    Familiarity with Integration Hub and use of out-of-box spokes   Ability to design and build custom integrations   leveraging   REST API’s and OAuth   Deep hands-on experience with   ServiceNow (UI Builder, App Engine Studio, Flow Designer,   IntegrationHub , Workspaces)   Proven experience in   Architecture ownership   Experience working in an Agile ( SAFe ) framework   Ability to manage multiple priorities in a fast-paced environment   Experience engaging with senior leadership.   Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance