SSVF Case Manager I

Overview Join our team & earn up to $1,000 hiring bonus! This is a Full-time position starting at $27.27 - $30.34/hr. with benefits package: CCS Supportive Services for Veteran Families (SSVF)  program quickly connects veteran families and individuals experiencing homelessness or at risk of losing housing to permanent housing through tailored housing stability plans that may include the use of short-term financial assistance, supportive services, and longer-term shallow subsidies. SSVF helps veteran families and individuals living on the streets, in vehicles, or in emergency shelters resolve the immediate barriers to obtaining permanent market rate housing while reducing the amount of time they experience homelessness.  SSVF also helps veteran families at risk of losing housing (within 30 days) regain housing stability through SSVF’s Homeless Prevention Program. How YOU can make a difference The Case Manager is a member of the Veterans Services team within Catholic Community Services. This position maintains a caseload of households in the Supportive Services for Veteran Families program. The position includes outreach activities in the community, completing thorough intakes and eligibility screening with referred clients, assessing housing needs and providing financial assistance for housing costs, and assisting clients to secure housing if they are homeless. The Case Manager uses Housing First and Progressive Engagement approaches to engage and work with Veteran households. In addition, the case manager enters client data into the Homeless Management Information System (HMIS). In collaboration with the service team, the Case Manager is responsible for developing and implementing client-defined, goal-oriented Housing Stability Plans, assessing the needs of referred households and utilizing VA and community resources to meet identified individual needs with the main goal of stabilizing in permanent housing in the shortest time possible. If you are looking for meaningful work, make a tangible difference, and drive positive change, find out more at: https://ccsww.org/careers/ Work Location Phoenix Center in Rainier Ave. Seattle, WA  Benefits & Compensation This is a Full-time, 40-hour position starting at $27.27 - $30.34 /hr. (D.O.E) with a competitive benefits package: Medical, Dental, Vision, Life Insurance and Long-Term Disability Health Savings Account (HSA) and Flexible Spending Account (FSA) Generous paid time off (PTO),  paid sick time, 15 days of paid vacations 12 days of paid holidays, plus one (1) personal holiday CCS/AHA 403(b) Employee Savings Plan Employee Assistance Program (EAP) Responsibilities Outreach and engage with veteran households in King County needing housing navigation support Use the Veteran By-Name-List (VBNL) to identify Veterans that have not received an assessment or do not have a viable housing plan. Use the VBNL to identify partner agencies that serve Veteran’s that are not connected to Veteran specific services. The Navigator will conduct repeated and frequent attempts to engage with Veterans, knowing that many Veterans experiencing homelessness are mobile and may move often. Offer basic need supplies, up  to and including harm reduction supplies , to engage with Veterans Attend Veteran Case Conferencing and accept housing Navigation referrals Collaborate with CCS programs and community programs to connect with Veterans Conduct outreach at currently established partners and expand outreach services to other organizations and locations Use de-escalation , basic First Aid (CPR ) and suicide prevention training to handle crisis situations. Carry and administer Narcan for opioid overdose Assess housing related needs and preference and conduct eligibility screening with referred clients. Use a Progressive engagement approach to understand the Veteran’s needs, preferences and housing experiences. Use trauma-informed care and motivational interviewing techniques to inquire about their strengths, housing goals, barriers, transportation needs, and document readiness. Use KC HMIS to complete the Coordinated Entry Assessment, the Housing Triage Tool and to update the Veteran By Name List Form. Enter contact information. Use Squares to determine Veteran status Use information from Veteran Case Conferencing, KC HMIS, CCS Clarity and the CE system to offer Veteran informed option about available housing options and programs. Develop a housing plan with the Veteran tailored to their needs. Drive Veteran to the CRRC or other locations for additional housing screening. Enhance access to housing resources by providing advocacy and housing navigation support Attend Veteran Case Conferencing to advocate for and facilitate referrals to housing programs and units. Assist Veterans in locating permanent and affordable housing to include showing them how to locate Housing Connector units and by maintaining relationships with subsidized, tax credit and market rate housing providers. Provide practical housing search support: completing housing program applications and applications for available rental units, offer to attend housing related appointments with Veterans, drive Veterans to housing appointments as needed. Develop and maintain cooperative relationships with programs like the VA VASH, CRRC and GPD housing programs, King County Veteran Program, Compass Housing Alliance, Salvation Army, LIHI and others providing services for the Veteran Advocate for Veterans’ access to community resources and services, ensuring that their' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care. Participate in supervision, program meetings and in-service trainings and case conferences for clients on caseload. Provide referrals and advocate for clients to obtain resources that will reduce barriers and assist clients in obtaining permanent housing.