Sr. Video Transmission Engineer

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. NBCUniversal has an opening for a Sr Video Transmission Engineer on the Global Distribution Engineering team. The Engineer will be part of a team responsible for supporting and maintaining the Dry Creek Network Operations Center (NOC) as well as Local Station Master Control Origination and Distribution environments, including rapid response to on-air and other business-critical issues. This role supports critical broadcast, transmission, monitoring, automation, and distribution infrastructure across NBCUniversal distribution and local station operations. Responsibilities include: · Support and maintain the Dry Creek NOC infrastructure and associated monitoring, transmission, and distribution systems. · Support Local Station Master Control Origination and Distribution platforms, ensuring reliable delivery of programming and associated services. · Monitor, troubleshoot, and resolve issues affecting local station origination, transmission, contribution, and distribution workflows. · Coordinate with Local Station Engineering, Operations, Distribution, and vendor teams to resolve service-impacting issues and implement system enhancements. · Participate in an on-call rotation and provide after-hours support for critical incidents and broadcast emergencies. · Respond to outage calls from the operations team and lead the initial response to technical issues. · Create procedural documentation. · Work with internal and external subject matter experts and vendors to resolve problems. · Implement software upgrades and system expansions. · Analyze and solve problems in software (on-prem / cloud) and hardware-based systems. · Perform performance analysis and general system health checks across various technologies. · Perform periodic maintenance procedures and proactive preventive maintenance actions. · Develop the skills to become a subject matter expert for a collection of technologies within and across facilities. Basic Requirements: · BS in Engineering, Computer Science, or equivalent professional experience. · 5+ years of support experience in a live on-air environment. · Ability to mentor and develop technology professionals. · Ability to effectively manage change. · Customer-focused, with a full understanding of the on-air environment. · Ability to analyze and troubleshoot complex systems. · Demonstrated ability to effectively apply SDI, IP, and transport stream test equipment and analysis tools. · Demonstrated ability to document complex systems and processes, including the development of maintenance and change procedures. · Ability to communicate processes and requirements to peers and off-site resources, including personnel at remote NBCUniversal sites, stations, and vendors. · Effective interpersonal skills. · Excellent verbal and written communication skills. · Customer-focused and forward-thinking. · Knowledge in the following areas: · Advanced broadcast automation experience with platforms such as Snell, Grass Valley, or Pebble. · Video transmission and compression formats and systems, including, but not limited to, SDI, ASI, JPEG XS, MPEG-2, MPEG-4, and SMPTE ST 2110. · Video stream metadata, including, but not limited to, DTMF triggers, timecode user bits, SCTE-35 and SCTE-104 triggers, closed captioning, and Nielsen watermarking. · Automation and control signaling protocols and systems, including, but not limited to, serial, GPIO, VGPI, and SNMP. · Proprietary monitoring and control systems, preferably Evertz VistaLINK and Grass Valley iControl. · Enterprise computing infrastructure, including enterprise servers, client-server platforms, storage devices and systems, hardware, and software, as applied to provisioning, management, storage, operation, scheduling, support, and maintenance. · Desktop, server, and virtual machine technology. · Storage technology, including SAN, NAS, RAID, and cloud storage. · SDI and IP video routing systems and their control, preferably Grass Valley nVision and Evertz EQX, EXE, SDVN, and Magnum. Desired Characteristics: · Experience with cloud platforms such as AWS, Azure, or GCP. · VMware VCA/VCP certification. The ideal candidate would have experience with the following technologies: · IP networking and multicasting. · Streaming media protocols, including RTP, RTSP, and UDP. · Virtualization technologies such as VMware ESXi. · Video server systems, including Grass Valley ICE and DVS. · Cloud based master control systems such as Amagi CLOUDPORT. · Transmission encoding and de