Sr. Manager - Corporate Quality

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time. About the Position The role of the Senior Corporate Quality Assurance Manager is to develop and manage the corporate quality management system and ensure that processes and procedures are developed in line with applicable standards and customer requirements. The Senior Quality Assurance Manager will serve as the corporate leader in developing documents and tools to guide and improve the business, serve as a mentor to existing sites. The Sr. Quality Assurance Manger is primary for assisting in the generation of new business process (i.e. RFPs, etc.). The role will support other corporate departments in related processes (i.e. IT validations). The role will also support and assess the implementation of the Kenco Operating System as it relates to quality assurance. The role will be the backup Quality pillar owner for the Kenco Operating System.  Functions Establish and lead Quality standards and controls for multiple sites and networks  Oversee the Multi-Client vertical including the e-commerce locations  Manage a team of direct and dotted line reports  that will be comprised of Site/Network Quality employees and Corporate Quality Manager(s)  Act as the strategic leader in improving the quality management system corporately and partners with operational leadership to identify areas of opportunity for its continuous improvement  Act as the strategic leader for Requests for Proposal (RFPs) process in the generation of new business  Serve as backup Quality pillar owner for the Kenco Operating System  Assist in the coordination of engineering solutions while conferring with customers to define and resolve product quality issues  Support the development and deployment of the Kenco Operating System as it relates to the quality management system  Develop and deploy quality assurance trainings, procedures, and tools in collaboration with other departments to improve the quality management system  Oversee the development and deployment of the auditing program as it relates to the quality management system  Support other corporate departments in related processes (i.e. IT Validations)  Maintains awareness of changing industry standards and educates affected sites on the impact of those changes  Other applicable duties as assigned  Qualifications A Bachelor’s degree in engineering or related field ​required​. An advanced business qualification (i.e. MBA) may be an advantage but is not essential  6-8 years’ experience in quality assurance management; regulatory affairs experience (FDA, DEA, etc.) desired.  Expert knowledge and experience in ISO 9001:2015 and/or other ISO standard  ASQ or other accredited certification as ISO lead auditor preferred  ASQ CSSGB required  Ability to think strategically and understand broader contexts across business units  Ability to coach individuals and teams to meet developmental needs  Builds strong relationships with all levels of employees, with the ability to influence senior leaders and line managers  Demonstrated interpersonal skills including strong written and verbal communication  Organizational and project management skills with attention to detail and delivery  Results driven with the ability to prioritize and manage competing initiatives  Demonstrated ability to lead by influence and effectively manage culture-building initiatives  Competencies Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization  Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible  Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy   Managing Transitions/ Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders  Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives  Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization  Travel Requirements This position is expected to travel approximately ​25% - 50%​. A passport is not required, but recommended.​  Disclosures For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/ The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any oth