Sr. Manager

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Role Summary: The Sr. Manager; Software Engineering leads a team responsible for reviewing business requirements and developing functional and technical design documentation. This role oversees the design and implementation of testing procedures for APIs, abstractions, and integration patterns to address distributed computing challenges, including end-to-end and integration testing. The Sr. Manager participates in design reviews, providing input on requirements, product designs, schedules, and potential issues, and works across the team to ensure productivity, predictability, and delivery of high-quality results. The position includes accountability for code review and the team’s development and testing activities, as well as participation in proof of concepts and technical evaluations of new technologies. The Sr. Manager is expected to foster a collaborative environment, ensuring the team meets business needs and delivers robust solutions. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) and agentic development to support everyday work. Essential Functions: People Leadership: Direct, mentor, and build a high-performing team of 8+ software engineers. Drive career development, performance management, regular 1:1s, and goal setting. Team Execution & Delivery: Oversee end-to-end application development deliverables including unit design, coding, code reviews, testing, and release management. Resource & Capacity Planning: Manage team workload, sprint planning, hiring, onboarding, and resource allocation to meet project timelines and deliverables. Technical & Strategic Guidance: Collaborate with technical leads, architects, and product managers to define solution approaches, assess scope, and evaluate technical feasibility. Agile Leadership: Drive agile development workflows utilizing modern open-source, CI/CD, and DevOps tools to streamline continuous integration and delivery pipelines. Cross-Functional Collaboration: Partner closely with global cross-functional teams, including product management, QA, security, and operations, to resolve blockers and ensure aligned delivery. Compliance & Quality: Ensure development adheres to Visa Development Management Methodology, Technical Security Requirements, and Secure Software Development Lifecycle (SSDLC) protocols. Documentation & Process Improvement: Maintain clear software, operational, and architectural documentation while continually improving engineering practices and procedures. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 8+ years of relevant work experience and a Bachelors degree, OR 11+ years of relevant work experience. Experience building and supporting large-scale, high-performance, mission-critical applications. Strong hands-on software engineering experience, including coding, code reviews, and technical design. Proven ability to lead technical initiatives and drive architecture decisions. Experience with cloud-native technologies, distributed systems, APIs, and microservices. Experience supporting Tier-0 or highly available production systems. Ability to mentor engineers and provide technical leadership across engineering teams. Strong understanding of software engineering best practices, including CI/CD, testing, observability, and operational excellence Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD. 3+ years of direct people-management experience preferred; candidates who have led teams through technical influence, matrix leadership, or technical leadership without direct authority will also be considered.. Demonstrated experience leading software engineering teams, including delivery management, technical oversight, performance accountability, and talent development. Experience translating business and product requirements into scalable technical solutions, architecture decisions, delivery plans, and technical documentation. Proven ability to lead the design, development, testing, integration, deployment, and production support of complex, mission-critical applications. Strong experience overseeing API platforms, distributed systems, microservices, and enterprise integration patterns. Experience leading architecture and design reviews, evaluating technical tradeoffs, and ensuring solutions meet requirements for scalability, reliability, security, and performance. Experience establishing engineering standards and maintaining accountability for code quality, testing, secure development, release readiness, and production stability. Proven ability to manage delivery risks, dependencies, capacity, and priorities across multiple teams and cross-functional stakeholders. Experience evaluating emerging technologies, leading proofs of concept, and guiding their adoption based on business value, technical feasibility, risk, and operational readiness. Experience leading globally distributed engineering teams and collaborating across Product, Architecture, Security, SRE, Infrastructure, QA, and Operations. Strong understandin