Sr. Director, Live Events

Organization Overview: The Florida Panthers are in their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup Champions in 2024 and 2025, the Panthers have won 11 of their past 12 postseason series and captured four Eastern Conference Championships. The organization is led by President of Hockey Operations & General Manager Bill Zito, entering his seventh season, and President of Business Operations Michael White, beginning his first full season. Anchored by a championship culture on the ice, the Panthers are equally committed to building a world-class sports and entertainment platform off of it. The organization focuses on delivering an elite guest experience across all venues, deepening the connection between the team and the South Florida community and continuing to grow the sport for the next generation. The Panthers operate four facilities in Broward County: Amerant Bank Arena in Sunrise which is home of Panthers home games, concerts and events, Panthers IceDen in Coral Springs, the state-of-the-art Baptist Health IcePlex in Fort Lauderdale and renovated War Memorial Auditorium which hosts concerts and events year-round.  The Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. That foundation of selfless service shapes the organization's identity at every level. The Panthers' pillar program, "Heroes Among Us," honors a U.S. military veteran at every home game, and the Florida Panthers Foundation directs its efforts across four core pillars: veterans' affairs, children's health and education, raising awareness for the endangered Florida Panther and growing youth hockey throughout the region. The organization remains deeply committed to empowering and strengthening the diverse communities of South Florida and the tri-county area. Sr. Director, Live Events Organization: Florida Panthers Hockey Club Department: Event Services Reports To: Vice President, Event Services FLSA Status: Exempt (Salaried) Employment Type: Full-Time Location: Amerant Bank Arena & FTL War Memorial — On-Site Schedule: Flexibility required for evenings, weekends, and holidays; on-call as needed; hours vary significantly week to week based on the event calendar Job Summary The Florida Panthers and Amerant Bank Arena are seeking a collaborative, high-energy, dedicated, patient, and agile leader to serve as Sr. Director, Live Events. This industry is not for the faint of heart — days can be long, stakeholders can be demanding, and stress is inherent. But it is dynamic and fun. You will collaborate with various departments including Hockey Operations, promoters, Security, Building Operations, Sales, front-line employees, and third-party vendors. The Sr. Director, Live Events is responsible for managing, monitoring, and supervising the logistical planning and execution of all assigned arena events — Panthers Hockey, concerts, family shows, religious events, sporting events, ice shows, corporate shows, and all other activities scheduled at the venue. For those with 7+ years in this industry, this role is not a step back from directly working events. This is a role that enables the ability to lead people, processes, and system designs that ensure maximum efficiency and quality of experience for all stakeholders, while also directly overseeing a rotational share of Event Management duties. We are looking for someone who leads calmly under pressure and builds people up. Job Functions Specific duties include but are not limited to: Manage relationships between Amerant Bank Arena, the Florida Panthers, War Memorial Auditorium, clients, promoters, partners, and vendors In addition to serving as Event Manager within the rotation of Panthers games, concerts, and private events, provide direct oversight, training, and support to Event Managers and Event Coordinators in the Events Department Develop and build events from production notes and other forms of communication Thoroughly disseminate event information to appropriate departments through meetings, event sheets, and building walkthroughs Compose outlines detailing all event setup needs including venue access, security, and show run times Assemble show costs for billing and settlement in advance of events Schedule rigging and labor for show load-in, performance, and breakdown as requested by the promoter Develop and consistently execute standard operating policies and procedures Create on-sale and facility maps using AutoCAD, including all pertinent operational information for events Conduct regular departmental meetings to communicate relevant information to staff Build and maintain high team morale, fostering a positive and upbeat work environment Ensure facility safety, readiness, and client satisfaction while safeguarding the arena's interests and enforcing all necessary facility policies Participate in production walkthroughs and meetings for future events as requested by the Programming department Provide event estimates for potential and confirmed events as requested Conduct physical inspections of all areas of the arena to ensure proper setup and patron safety Notify the VP, Facility Operations or Sr. Manager, Facilities of any equipment in need of repair or replacement Interact with the Guest Experience department as needed, addressing and resolving guest conflicts in a time-critical manner Collaborate with the Box Office on house scaling, production kills, and show builds Act as Manager on Duty when a senior executive is not present Perform other duties as assigned Qualifications Bachelor's degree from an accredited four-year college or university preferred Minimum of 7 years of event management experience strongly preferred Expert-level CAD ability required; experience with AutoCAD is a must Experience with 24/7 Software required Proficie