Sr Director Head of Data Science Services

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Data Analytics & Computational Sciences Job Sub Function: Data Science Job Category: People Leader All Job Posting Locations: New Brunswick, New Jersey, United States of America Job Description: Johnson & Johnson Services, Inc. is recruiting for   a   Senior   Director,   Head of Data Science Services ,   located   in New Brunswick, NJ .   HR Data & Intelligence sits at the heart of Johnson & Johnson’s HR Digital ecosystem, architecting the intelligence layer that shapes how the company understands, engages, and mobilizes its global workforce. This organization builds and operationalizes enterprise-scale data, analytics, and AI capabilities that do more than inform decisions—they reshape how HR plans, predicts, personalizes, and performs. By unifying data science, employee listening, knowledge management, and responsible AI, HR Data & Intelligence is transforming workforce signals into strategic advantage, ensuring HR is not only insight-led and future-ready, but a trusted steward of ethical, human-centered intelligence at scale.   The   Senior Director,   Head of Data Science Services   is the enterprise authority for workforce data science and intelligence—setting the vision, standards, and impact agenda   for how   advanced analytics and AI power HR across Johnson & Johnson. As the most senior leader accountable for data science services, this role drives the end-to-end conversion of global workforce signals—structured, unstructured, and experiential—into predictive insight, scalable models, and decision intelligence embedded directly into HR products, platforms, and moments that matter.   The   Senior Director,   Head of Data Science   Services   does not simply deliver analytics; they industrialize insight. They   establish   a durable, trusted, and responsible data science capability that   anticipates   workforce needs, unlocks automation and personalization at scale, and elevates HR from a consumer of data to a producer of enterprise intelligence. Operating at the intersection of technology, science, and human experience, the   Senior Director,   Head of Data Science Services   shapes how AI is responsibly applied across HR—ensuring models are   explainable, outcomes are trusted, and insights are designed to augment human judgment, not replace it.   Key Responsibilities:   Own, define, and evolve the enterprise   HR data science strategy , including quantitative research standards, statistical modeling, machine learning, and advanced analytics used across HR   Lead the   HR data science team   responsible for building predictive, diagnostic, and prescriptive models that power people analytics, workforce planning, and HR workflow automation   Establish and enforce methodological quality standards for HR research, model development, validation, and insight storytelling across the organization   Own the   employee listening strategy , including annual surveys, pulse programs, qualitative listening tools, and the evolution toward continuous and passive listening models at scale   Ensure employee and product listening insights are translated into clear, prioritized actions for HR leaders, business partners, and HR digital product teams   Create and lead an enterprise   HR knowledge management capability , defining the strategy and operating model for structured and unstructured HR knowledge that is searchable, current, and reusable across the organization   Partner across HR and Digital teams to embed knowledge, insights, and models directly into HR workflows, products, and employee-facing experiences   Own   Responsible AI standards for HR data science , including model fairness, transparency, explainability, and ethical use of workforce data   Explore and implement emerging AI technologies—including generative AI, large language models, and natural language processing—to enhance HR insights, automation, and employee experiences, while ensuring ethical and transparent use.   Collaborate with HR AI, Legal, Data Governance, and Technology partners to ensure all HR analytics and AI use cases meet regulatory, privacy, and ethical AI requirements   Act as an external-facing thought leader, staying current on emerging trends in   data science , AI, listening, and knowledge management, and translating them into a forward-looking HR   Data Science Services   roadmap   Partner with senior HR and business leaders to integrate workforce insights into business strategy and measure the impact of advanced analytics on organizational performance, ROI, and talent outcomes.   Lead and develop a globally distributed team of senior leaders and specialists, fostering a culture of experimentation, rigor, and impact   Qualifications   Required:   A minimum of a   Bachelor Degree   is required .    Advanced degree (e.g., MS or PhD) in Data Science, Statistics, Industrial-Organizational Psychology, or a related field preferred.   10+ years of   progressive leadership experience in data science, advanced analytics, or people analytics within a complex, matrixed organization   Deep   expertise   in quan