Sr. Business Analyst - Shipping / Receiving / Warehousing

Stratas Foods LLC is the leading supplier of fats and oils to the Foodservice, Food Ingredients and Retail Private Label markets in North America and is a producer of quality bulk and packaged dressings, mayonnaise and sauces. Stratas Foods was formed in October 2008 as a 50/50 joint venture between ACH Food Companies (ACH) and Archer Daniels Midland (ADM) Manufacturing facilities are located in Dallas and Houston, TX; Decatur and Quincy, IL; Englewood, NJ; Hillside, NJ; Fresno, CA; Nashville, TN; and Valdosta, GA.  Corporate offices are located in Memphis, TN.  We are committed to maintaining a workplace that utilizes ideas, skills and talents of all of our employees.  We strive to make Stratas Foods a great place to work and are building a team capable of meeting our business goals. This is an onsite position and qualified candidates can work from our Corporate Office or one of our Plant locations. The Senior Business Analyst serves as the primary liaison between Information Systems and Supply Chain Operations, with a focus on Shipping, Receiving, Warehousing, Inventory Management, and Logistics processes. This role is responsible for understanding business challenges, identifying opportunities for improvement, and delivering technology solutions that enhance operational efficiency, inventory accuracy, customer service, and overall business performance. This role will cover shipping support from East Coast to West Coast during the hours of 9:30am to 6:30pm central standard time. The Senior Business Analyst partners closely with Operations and Logistics teams to analyze business processes, define requirements, support system implementations, and lead continuous improvement initiatives. The position plays a key role in maximizing the value of ERP, Warehouse Management, and shipping related systems while ensuring business objectives are achieved. Essential Duties & Responsibilities Business Analysis & Process Improvement Serve as the primary Information Systems business partner for Shipping, Receiving, Warehousing, and Inventory Management functions. Analyze current business processes, identify gaps, and recommend technology-enabled improvements. Facilitate meetings and workshops with business stakeholders to gather, document, and validate business requirements. Develop and maintain detailed business requirements, process flows, functional specifications, use cases, and data requirements. Lead root cause analysis efforts and recommend corrective actions for recurring operational and system issues. Identify opportunities to automate manual processes and improve operational efficiencies. Solution Design & Implementation Collaborate with technical teams to design, develop, and implement solutions that meet business requirements. Evaluate proposed system changes and enhancements for business impact, feasibility, and alignment with company objectives. Lead and coordinate system implementations, upgrades, integrations, and process improvement initiatives. Participate in the full software development lifecycle, including requirements gathering, design, testing, deployment, and post-implementation support. Ensure solutions adhere to established business processes, system standards, and governance practices. Testing & Quality Assurance Develop test strategies, test plans, test scripts, and validation procedures. Coordinate and lead User Acceptance Testing (UAT) activities with business stakeholders. Validate system functionality and ensure solutions satisfy documented business requirements. Document and manage defects through resolution and retesting. Support implementation readiness activities, including cutover planning and production validation. Operational Support Provide functional support for shipping, receiving, warehousing, inventory, and logistics-related business applications. Coverage hours 9:30am to 6:30pm cst Troubleshoot and resolve complex business process and system issues. Partner with business teams to identify and prioritize enhancement opportunities. Monitor and analyze operational performance metrics to identify areas for continuous improvement. Support integration points with customers, vendors, carriers, third-party logistics providers, and trading partners. Training & Documentation Develop and maintain system documentation, process documentation, and training materials. Conduct end-user training and knowledge transfer activities. Promote adoption of new processes and technologies through change management practices. Maintain documentation of business procedures, workflows, and system configurations. Education:    Bachelor’s degree in Information Systems or related field. Equivalent combination of education and experience may be considered. Experience:   Minimum of 5 years of Business Analyst experience supporting enterprise business applications. Experience supporting warehouse, shipping, receiving, inventory management, or logistics. Experience gathering, documenting, and validating business requirements. Experience leading process improvement and systems implementation initiatives. Experience working in manufacturing, distribution, or supply chain environments. Technical Skills:   Strong understanding of ERP systems and business application ecosystems. Experience with system integrations and data flows. Knowledge of software development lifecycle (SDLC) methodologies. Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Visio. Experience creating process maps, requirements documents, and test plans. Strong analytical and problem-solving skills. Preferred Qualifications Experience with Infor M3 CloudSuite Food and Beverage ERP. Experience supporting Warehouse Management Systems (WMS). Experience supporting RF scanning, barcode technologies, and warehouse automation solutions. Experience with reporting and analytics tools such as Power BI. Lean, Six Sigma, or Continuous Im