Sous Chef Catering

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Summary The Catering Sous Chef reports directly to the Catering Chef for USH.  They will be responsible for assisting with the planning, production and execution of all foods for catered and special events. The Sous Chef should possess the ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills. Essential Functions Assisting in the planning, creation production and execution of all catered menus and events. Proper and consistent production of all food products Maintain appropriate pars for Catering Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures. Support the employee and guest satisfaction programs and ensures the staff understands the importance of the programs. Supervise all hourly staff and Seasonal Supervisory staff, provides work direction, performance reviews, and coaching to team. Ensure company compliance with Union contracts regarding employee work conditions, maintaining discipline and replacing open shifts. Completion of administrative responsibilities for the department to include review of team member schedules, daily operational work plans, cleanliness and sanitation checklists. Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards. Responsible for supervising Team Member’s workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations. Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service. Acts as Environmental Health & Safety Team representative for the employees. Uphold projected labor budget.  Adjust operations as necessary to budget, including weekly work schedules. Maintain a clean, safe and professional work environment. Ensure proper training of new hires is upheld to the content of the training materials. Ensure the workforce is trained and proficient at assigned tasks. Lead workforce planning, reward and recognition planning, employee events, and employee satisfaction action planning. Performs other duties as assigned Qualifications/Requirements High School diploma or GED required Culinary knowledge & formal training required Minimum 3 years management in the food industry experience managing a team Must be available to work on weekends, holidays and nights in varying weather conditions.   Demonstrates good judgment and a strong sense of ethics in deciding how to respond to internal Team Members and external customers’ (guests) concerns and issues while keeping company business models in mind Desired Characteristics Associate or bachelor’s degree (or equivalent) in hospitality management or business administration preferred. Ability to express ideas clearly and logically that are fact based. Must have Excellent written and verbal skills to effectively communicate with all levels of the organization Proficient in MS Word, Excel, food related Point of Service system or similar systems (i.e. EATEC & Clarity) Strong customer service, interpersonal and organizational skills Able to provide creative solutions to guest situations Ability to work in a high paced, repetitive teamwork environment Theme-park experience preferred or experience with multiple large high-volume food service units Experience managing in a union environment Strong interpersonal and analytical skills Quick thinker with the ability to make sound decisions Able to manage effectively under deadlines Previous experience with creating and managing budgets Additional Requirements Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,304-$75,000 (bonus eligible) As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment o