Shipping Manager

Job Description Summary: The Manager, Shipping & Packing is responsible for overseeing all shipping and packing operations to ensure accurate, timely, safe, and cost-effective outbound distribution. This role leads supervisors and teams, ensures compliance with transportation and safety regulations, manages documentation and freight costs, and drives continuous improvement to support operational and customer requirements. Job Description: Key Responsibilities   Shipping & Packing Operations   Manage daily shipping and packing activities to meet production schedules, customer commitments, and service level expectations   Ensure all products are packed, labeled, and shipped accurately in accordance with company standards and carrier requirements   Coordinate outbound shipments with carriers, freight forwarders, and internal stakeholders   Monitor labor, equipment, and dock utilization to maximize efficiency   Compliance & Documentation   Ensure Bills of Lading (BOLs), packing lists, shipping labels, and related documents are accurate , complete, and timely   Ensure compliance with DOT, OSHA, FMCSA, and company safety and shipping policies, including hazardous materials when applicable   Maintain shipping records for audits, claims, and record retention requirements   Investigate and resolve shipment discrepancies, damages, shortages, and carrier issues   Financial & Cost Management   Manage shipping and packing budgets, including labor, freight, and supplies   Analyze freight spend , carrier performance, and damage claims to identify cost reduction opportunities   Support carrier negotiations and contract compliance in coordination with Procurement and Finance   Ensure accurate freight billing, accruals, and cost allocation   People Leadership & Development   Lead, coach, and develop supervisors and shipping/packing staff   Support hiring, onboarding, training, performance management, and corrective actions in partnership with HR   Promote a culture of safety, accountability, and continuous improvement   Develop staffing plans and succession coverage   Safety & Continuous Improvement   Enforce safe work practices, proper use of PPE, and adherence to safety procedures   Track and report KPIs such as on time delivery, error rates, damages, and productivity   Lead or support continuous improvement initiatives to improve efficiency, accuracy, and safety   Support implementation and optimization of WMS, TMS, ERP, and eBOL systems   Cross Functional Collaboration   Partner with Manufacturing, Warehouse, Inventory Control, Quality, Customer Service, and Finance teams   Act as escalation point for critical shipping issues and customer service interruptions   Provide regular reporting and operational insights to leadership   Required Qualifications   Bachelor’s degree in Logistics, Supply Chain, Business, Operations, or related field (or equivalent experience)   5–8 years of experience in shipping, packing, or logistics operations   3+ years of people management experience   Strong knowledge of shipping documentation, including Bills of Lading   Experience with freight carriers, dock operations, and warehouse/shipping systems   Skills & Competencies   Strong leadership and team development skills   High attention to detail and documentation accuracy   Financial and analytical acumen   Effective communication and problem-solving skills   Proficiency with ERP, WMS/TMS, and reporting tools   Ability to manage competing priorities in a fast-paced environment   Physical & Work Environment   Warehouse and shipping dock environment   Combination of office and floor presence   Extended hours, weekends, or holidays may be required during peak periods   Qualification(s): Education(s): High School Work Experience: Experience Range III: 4 - 8 years of relevant experience or industry exposure in a related field Skill(s): Logistics, Shipping, Supply Chain Language(s): English Certification(s): Not Applicable The anticipated compensation range is 69,000.00 - 137,000.00 USD Annual Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors. Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.