SFE Training Manager AWC

Job Summary   Supporting a best-in-class portfolio of products, you will   be responsible for   the design and development of   selling skills   outcome-based   training   for   the   Advanced   Wound Care   Business Unit .    Utilizing best in class learning practices and modalities, including digital   e-learning   learning technolog y , you will design and develop   training   for th e sales organization   which includes onboarding new sales   hires ,   the Convatec Way of Selling model,   advanced   account   selling skills , support new product launches   and   hands on learning reinforcement activities   related to   our   sales process.   You will   facilitate   our   Sales Leadership programs.   You will transform and enable our sales teams by building capabilities and skills through business insight, commercial acumen,   tools   and training. You will build sales capability training (CRM, business analytics, Showpad and sales insights) to proactively   anticipate   the sales organization needs.   You will partner with sales leadership, field sales trainers, regulatory, marketing , region clinicians, corporate training, clinical   and other stakeholders to design and deploy targeted programs that reduce knowledge gaps and enhance field effectiveness through improvement of competencies while adhering to Regulatory and Compliance Guidelines.   You will not conduct product or clinical training, instead you will orchestrate learning while working with the local marketers and clinicians.     Key Responsibilities: Needs Assessment – Continual review of learning needs, providing recommendations for new innovative approaches to design, update, and improve content that enhances learning, knowledge transfer, and field application.   Design – Utilizes resources and budgets to address field needs by   leveraging   existing programs or devising   new programs . Ability to create new learning solutions using best in class learning modalities from scratch or through vendor resources .    Designs and delivers impactful learning programs that enhance individuals’ knowledge and performance. Using a variety of training modalities, including recommendations on   emerging   technologies and sharing best practices in timed and measured ways. In cases where budgets were built and vendors were selected to develop content, individual will provide clear project plans, timelines, and deliverables to adapt content delivery mode for maximum impact.   Outcome based knowledge transfer – Ensures learning is actionable on the job   immediately   and sales skills are   demonstrated , practiced, and reinforced during training. Replicates selling activities in a learning environment which allows a safe space to practice, enabling new skills that are visible while presenting with customers.    Evaluation – Assess current training against the sales organization emerging needs, enhance as learning as needed to ensure sales force readiness and capability.    Work closely with stakeholders to create the right solution and implement it, complete with project plans, tasks, timelines, and deliverables .    Ensures all training content and materials are fully compliant with the Medical Regulatory and Legal process and Conva t ec guidelines having everything approved through the   appropriate channels .   About You   You   are someone who is   ready to roll up their sleeves, dig in and get the job done.   You're   a superior communicator who understands how to manage relationships with multi-level stakeholders   with expert selling skills capability.   A natural project manager, you know how to develop,   manage   and coordinate multiple   sales training   projects, and how to deliver on aggressive timelines. Alongside your strong facilitation,   training design and deliver y ,   presentation   and interpersonal skills, you will bring your ability to assess and   anticipate   the needs of others to create training that stimulate active engagement   and   builds selling capability.   Education/Qualifications:   Bachelor's degree   required ; advanced degree preferred; certification in Instructional Design a plus,   e xpertise   in   c linical   medical device   domains for   a business   franchises a plus.   2+ year’s learning management system    2+ year’s training video design and creation   3 +   years’ experience in field sales in medical device or healthcare services industry   is   a plus .   3+ years’ experience leading selling skills training at national sales meetings   required .   2+ years’ experience partnering with marketers on product launch selling capability.   Sales training leadership experience preferred.   Sales experience preferred.    Articulate 360 authoring software   expertise   and learning reinforcement experience is a plus.   Pre/Post/Needs assessment   expertise   using Qualtrics or similar software.    Strong computer skills, to include   proficiencies   in the entire Microsoft Suite   and learning software p rograms .   Sales Capability   Expertise:   Ensures sales employees and leaders gain new skills to deliver messages that engage and resonate with their customers.   Connects with sales professionals and   leaders   needs and advocates on learning solutions that   optimize   their ability to sell to customers.   Remains current in advancements on   various topics   to provide the most effective delivery of materials   including CRM, business analytics,   insights   and Showpad.   Engages in ongoing development of   technology training   to   maintain   content expert status.   Partners with sales, marketing, clinical teams to enhance their presentations.   Working Conditions   This position requires computer   expertise   to lead learning events virtually, in a classroom setting .   This position may require training room setup and repositioning in corporate office or event   meeting room locations.   Remote