Service Advisor – Team Mancuso Powersports North

Team Mancuso Powersports is a group of seven high-volume franchised  motorsport dealerships in the Metro Houston area including Harley-Davidson, Indian, Victory and all of the metric brands   We employ  enthusiastic, motivated people in Sales, Service, Parts, and Apparel.  We’re dedicated to guaranteeing our customers receive everything needed to “live the dream” on their new motorcycle, ATV, UTV, Trike or Personal Watercraft. Team Mancuso Powersports North is hiring a Service Advisor to join our great team.  The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed services to customers. What You’ll Do: Schedule service appointments and obtain customer and vehicle data prior to arrival Greet customers in a timely and friendly manner Provide a complete and accurate written cost estimate for labor and parts Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements Receive proper authorization before any repairs are performed What We’re Looking For: Two years’ experience in dealership position General knowledge of vehicle mechanical operations Great customer service skills  Strong work ethic and thrive in a fast-paced environment Active listening and strong communication skills  Ability to follow directions and willingness to learn Respect for teammates and a positive outlook What We Offer: Health, Dental and Vision Insurance     401k with a 4% company match   Paid Vacation Access to leadership and personal development programs  Casual Dress All your information will be kept confidential according to EEO guidelines.