Server - The Fillmore Detroit

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit  www.livenationentertainment.com . WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!  WHAT THIS ROLE WILL DO Greet all guests at table  Respond to guest inquiries regarding menu and wine list  Inform guests of daily specials and make recommendations  Suggestively sell menu items, beverages, desserts, etc.  Anticipate and respond to guest needs  Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude  Organize and prioritize service per appropriate service sequence  Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through POS terminal   Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met  Deliver food and beverages to table  Perform opening/running/closing duties according to HOB policy  Maintain line of sight/atmosphere control by circulating through work area throughout shift  Have the ability to memorize menus and daily specials  Pre-bus tables:  remove dirty plates, glasses, etc., from table once guest has finished  Clean spills on tables or around work area  Maintain Live Nation safety and sanitation standards  Prepare guest checks (on micros terminal) and check for accuracy  Receive payment and process cash, credit card or traveler’s check transactions  Have knowledge of all music, promotional or special events in the house  Assist other servers or other employees as needed  Required to occasionally work Special Events that are scheduled throughout the venue  WHAT THIS PERSON WILL BRING (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent  2-5 years high volume experience in restaurant operations  Working knowledge of high-volume restaurant operations and safe, responsible alcohol service   Standard food preparation/presentation  Skill in guest relations  Wine & Liquor knowledge  Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs  High School Diploma  Preferred:    Point of Sales knowledge  Physical Demands/Working Environment:   Working environment is fast-paced, often loud and stressful  Position requires extended periods of prolonged standing and working on your feet  Must be able to lift or move up to 25 lbs using proper lifting techniques  EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.  We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position th