Senior Technical Delivery Lead

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.  Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures. Senior Technical Delivery Lead   The Senior Technical Delivery Lead drives delivery of complex technical solutions for Allegion's  Order Management  product teams.  This  player-coach  role  connects  engineering  execution, Agile  delivery ,  and technical program management .  The person in this role owns  delivery  from requirements through release, stays  close enough to the technical work to guide and unblock the team,  partners  with product owners, engineering teams, and business stakeholders , and helps  ensure solutions  are delivered on time, within scope, and  with strong  quality.  The role  also serves as a servant leader for Agile teams  by   facilitating  Scrum ceremonies, removing impediments, and driving continuous improvement across the delivery lifecycle.   Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.   Hybrid:    At Allegion,  we’re  driven by a bold vision: redefining safety while empowering our employees to thrive. This role follows our hybrid work model—combining in-person collaboration for meaningful moments with the flexibility of remote work. Because hybrid arrangements can vary by team and business needs, your talent acquisition partner will share the specific expectations for this role.   While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the hybrid schedule as needed at the Company’s discretion.   What You Will Do:    Own end-to-end delivery of technical solutions, from requirements through release, across one or more IT product teams .   Champion AI-native ways of working by  helping teams use  AI tools  responsibly in  daily engineering workflows , including  AI-assisted code review ,  automated testing ,  documentation  support, and  sprint planning . Encourage  a culture  where  AI  improves quality, speed, and learning while  maintaining   appropriate human  judgment and accountability.   Partner with product owners, team leads, and business stakeholders to define, prioritize, and refine the product backlog   Lead Scrum ceremonies and champion Agile best practices as the team’s Scrum Master   Coordinate across IT teams and delivery partners to align scope, dependencies,  delivery plans,  and technical  approach  for cross-team initiatives .   Translate business requirements into clear technical requirements and user stories for the development team   Track delivery progress, risks, and issues; proactively resolve blockers and escalate when needed   Oversee test planning and execution to ensure features meet quality and functional expectations prior to release   Manage release activities, documentation, and approvals; coordinate production deployments outside business hours as needed   Provide production support oversight, including triage and coordination of support tickets   Report on delivery status, metrics, and risks to stakeholders and leadership   Serve  as a technical escalation point  by helping teams evaluate  complex technical or arch itectural  issues, remove blockers, and  align on  practical paths forward.   Champion continuous improvement in delivery practices, tooling, and team ways of working   Other duties as assigned Up to 25% travel may be required   What You Need to Succeed:    Bachelor’s degree  required  (Computer Science, Information Technology, or related discipline preferred)   7+ years of experience leading technical delivery or as a Scrum Master/technical project manager   A strong ability to drive delivery of robust, high-scale systems and to challenge engineers to think bigger and more generically in developing their solut ions   Proven experience managing Agile software delivery, including backlog management and sprint planning   S elf-motivated, independent, and proactive, with outstanding communication skills; able to effectively communicate complex ideas and make compelling arguments  across business and technical audiences   Experience coordinating release management and production support processes   Experience working with enterprise business applications or order management platforms is strongly preferred, especially in environments where technical delivery depends on coordination across product, engineering, operations, and business teams.   Strong  cross-functional influencer  who can work  in a fast-paced environment , manage  frequent context switching , coach  and  mentor  team members ,  and  lead  through influence  to keep  teams  aligned.   Demonstrated ability to  scope, schedule,  and re source  multiple  complex projects in collaboration with other cross-functional partner s   Preferred (Nice to have):   Experience with QA/testing practices (test case design, defect tracking)   Familiarity with test automation tools   Experience using SQL and reporting tools (e.g., Power BI) to track delivery metrics   Experience supporting SOX compliance documentation   PMP, CSM, or other relevant Agile/delivery certification   Why Work for Us?    Allegion is a Great Pla