Senior Staff AI Program Manager

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. About the Role We are seeking a visionary and execution-focused Senior Staff AI Program Manager to lead and scale our core enterprise AI platform initiatives. This role sits at the intersection of platform strategy, portfolio governance, technology delivery, and cross-functional execution . You will own the definition, orchestration, and continuous evolution of our AI platform roadmap -- ensuring alignment with business goals, architectural standards, risk and compliance requirements, emerging technology adoption and long-term scalability. You will partner closely with senior leaders across AI, Engineering, Architecture, Product, Security, Legal, Risk, Finance, and Operations to translate enterprise strategy into actionable outcomes. You will oversee a portfolio of high-impact platform programs that enable product teams, accelerate delivery, and strengthen the foundation of our enterprise technology ecosystem. Key Responsibilities Strategic AI Platform Leadership Guide the enterprise AI platform strategy and roadmap, balancing foundational investment, scalability, developer enablement, cost efficiency, and business value. Lead cross-functional platform planning, intake, prioritization, and sequencing, ensuring alignment across domains and dependent teams. Oversee platform investment and funding governance, ensuring spend aligns to strategic outcomes, architectural direction, and measurable value realization. Partner with AI, Architecture and Application leadership to ensure AI platform decisions support reuse, interoperability, and advancing technical factors Performance, Impact & Ethical AI Governance Facilitate and maintain platform KPIs and success metric development , such as adoption, reliability, resiliency, developer experience, time-to-market, cost efficiency, and operational health. Implement robust monitoring and reporting frameworks to track the impact, health, and business value of AI initiatives. Partner with Legal, Risk, and Compliance teams to integrate AI governance, fairness, and transparency into program delivery. Program Execution & Delivery Excellence Drive execution of complex, multi-team enterprise platform programs, managing dependencies, risks, milestones, and change across engineering, product, and operations. Champion agile, iterative, and experimental delivery methods tailored for AI/ML, emphasizing rapid prototyping, data-centric validation, and continuous learning. Ensure scalability and repeatability through documentation, operationalization strategies, and post-deployment evaluations. Stakeholder Alignment & Cultural Readiness Act as a trusted advisor to executive and senior leaders-- translating platform strategy and AI technical concepts into clear business outcomes and decision frameworks. Align AI platform team execution and consuming emerging AI application teams around shared priorities, sequencing, and expectations . Build organizational understanding of platform value, tradeoffs, and best practices, enabling teams to leverage platforms effectively. Technology Innovation & Ecosystem Integration Continuously evaluate, pilot, and integrate emerging AI technologies, platforms, and tools that accelerate our innovation edge. Establish partnerships with vendors, academia, and open-source communities to stay at the forefront of AI advancement. Qualifications Technical & Strategic Expertise 10+ years of experience leading large-scale enterprise technology or platform portfolios. Demonstrated, in-depth expertise in enterprise platforms — including developer platforms, cloud infrastructure, shared services, APIs, data platforms, and core enterprise systems. Ability to engage deeply with architecture and engineering leaders while maintaining a business- and outcome-oriented perspective. Leadership & Execution Proven track record delivering complex, high-impact initiatives in cross-functional enterprise settings. Exceptional program management skills—adept at managing ambiguity, dependencies, and risk while driving measurable outcomes. Strong influence and stakeholder management skills—able to align and motivate teams across tech, business, and compliance functions. Agility & Innovation Deep experience with agile, lean experimentation and iterative delivery models applied to platform and enterprise-scale initiatives, ideally with AI/data-driven environments. Strong change agent with a passion for improving how teams build, operate, and scale technology with a passion for driving organizational transformation through AI. Comfortable operating in ambiguity while driving clarity, structure, and measurable outcomes. Communication & Visualization Exceptional written and verbal communication skills—able to articulate complex technical topics to non-technical audiences and executive stakeholders. Proficiency in building and presenting AI dashboards, roadmaps, and impact stories using tools like PowerBI, Tableau, or internal data visualization platforms. Preferred Experience & Certifications Experience with GenAI, LLMOps, vector databases, and AI agents with enterprise use cases and enterprise applications. Familiarity with enterprise AI platforms (Databricks, Vertex AI, AWS Bedrock, Azure OpenAI, et