Senior Software Engineer - Salesforce

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Software Engineer within PNC's Retail technology organization, you will be based in Strongsville, OH, Pittsburgh, PA or Dallas, TX. We are seeking a highly skilled Senior Software Engineer - Salesforce to join our growing technology team. This individual will play a key role in designing, developing, testing, and delivering Salesforce solutions that support critical business initiatives. The ideal candidate will be a hands-on Salesforce developer with deep technical expertise, strong problem-solving abilities, and a collaborative mindset. As a senior member of the team, you will work closely with architects, developers, business partners, and project stakeholders to build scalable Salesforce applications while following development best practices and maintaining high-quality standards throughout the software development lifecycle. Key Responsibilities Design & Development • Design, develop, test, and deploy Salesforce solutions using platform best practices. • Build and maintain Lightning Web Components (LWC) as the primary front-end technology. • Support and enhance existing Aura Components. • Develop Apex classes, triggers, integrations, and custom business logic. • Create and maintain Salesforce Flows for workflow automation. • Design and maintain Salesforce data models including custom objects, fields, relationships, record types, and indexing strategies. • Develop and consume REST APIs and work extensively with JSON data structures. Application Support & Delivery • Participate in all phases of the Software Development Lifecycle (SDLC). • Collaborate with cross-functional teams to gather requirements and translate business needs into technical solutions. • Perform unit testing, system testing, debugging, and troubleshooting. • Ensure solutions are scalable, secure, and optimized for performance. • Follow Salesforce development best practices including bulkification, object-oriented design, and code quality standards. Team Collaboration • Work within Agile delivery teams using Jira to manage user stories, tasks, defects, and project updates. • Provide accurate project status updates and communicate challenges proactively. • Participate in code reviews and mentor junior developers when appropriate. • Collaborate with DevOps teams and contribute to CI/CD processes. Security & Governance • Implement and maintain Salesforce security models including roles, profiles, permission sets, and sharing rules. • Ensure compliance with established development, testing, and deployment standards. Qualifications Technical Skills • Strong hands-on Salesforce development experience. • Expertise with Lightning Web Components (LWC). • Working knowledge of Aura Components. • Strong Apex development experience including classes and triggers. • Experience developing Salesforce Flows. • Advanced understanding of SOQL and CRUD operations. • Experience building and consuming REST APIs. • Strong understanding of JSON. • Experience with Salesforce data modeling and architecture. • Knowledge of Salesforce security concepts including roles, profiles, and permission sets. • Experience with Git version control including branching, commits, pull requests, and merges. • Strong understanding of: ○ Testing methodologies ○ Debugging and troubleshooting ○ Bulkification ○ Object-oriented design principles Certifications • Salesforce Certified Administrator • Salesforce Platform Developer I Preferred Qualifications • Salesforce Platform Developer II certification. • Experience working within CI/CD pipelines. • Banking or financial services industry experience. • Experience leveraging AI-enabled development tools and productivity platforms. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.   PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Provides detailed technical design and development of software solutions using existing and emerging technology platforms. Proposes & designs software solutions to address complex business needs. Writes code, tests and deploys software. Prepares technical and procedural documentation required for software. Maintains and debugs software. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Salesforce (Software), Salesforce API, Software Solutions, User Experience (UX) Design Competencies Application Delivery Process, Application Design, Architecture, Applicati