CareerMoonshot

Senior ServiceNow Technical Consultant

NTT AMERICA

via phenomPosted 2026-08-15
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Job Requirements We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform. Key Responsibilities: ·      Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, and ITAM ·      ITAM - Software Asset Management / Hardware Asset Management ·      ITOM – Discovery, Event Management, Service Mapping ·      Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions. ·      Provide technical leadership and mentorship to junior consultants and developers. ·      Customize and configure ServiceNow applications using best practices and maintain platform integrity. ·      Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools. ·      Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards. ·      Stay current with ServiceNow releases and proactively recommend platform enhancements. ·      Support pre-sales activities including solutioning, demos, and proposal development. Required Qualifications: ·      Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. ·      5+ years of hands-on experience with ServiceNow platform development and administration. ·      Proven track record of successful ServiceNow implementations in enterprise environments. Work Experience Certifications (Required/Preferred): ·      Required: ·      Junior – CSA and at least 1 CIS-(any) and CAD ·      Intermediate – CSA and at least 2 CIS-(any) and CAD ·      Senior – CAS and at least 3 CIS(Any) and CAD Skills & Competencies: ·      Strong understanding of ServiceNow architecture and data model. ·      Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio. ·      Experience with Agile methodologies and DevOps practices. ·      Excellent communication, presentation, and stakeholder management skills. ·      Ability to work independently and manage multiple priorities in a fast-paced environment.

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