Senior Product Owner, Salesforce CPQ/RCA
solarwinds · Remote
📍 US CA Remotevia greenhousePosted 2026-11-05
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At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
We are seeking a seasoned Senior Product Owner, CPQ to own both the roadmap and the backlog for our Configure-Price-Quote platform within the IT Business Applications team. This is a senior individual contributor role for someone who can set direction for a product area, not just execute against a backlog of requirements, and who brings enough CPQ depth to be the person the business and the development team both turn to for the answer.
You will own the CPQ capability roadmap in partnership with the Senior Product Manager, lead discovery and solution design across product configuration, pricing, discounting, approvals, and renewals, and drive an offshore Salesforce development team through sprint delivery to release. You will also mentor more junior product owners and analysts, and raise the bar on how the team writes requirements, designs solutions, and measures outcomes.
This is a high-impact seat on a platform undergoing active modernization, including the transition toward Salesforce Revenue Cloud. You will engage directly with leaders across Sales, Deal Desk, Sales Operations, Channel, and Finance, with meaningful influence over how the company quotes and closes business.
Key Responsibilities
Product Area Ownership & Roadmap
Own the CPQ capability roadmap in partnership with the Senior Product Manager, maintaining a multi-quarter view of planned business capability
Define the vision and success measures for your product area, and make prioritization calls that balance business value, risk, technical debt, and platform health
Build and defend business cases for significant CPQ investments, including effort, impact, and trade-off analysis
Contribute to the evaluation, design, and phased rollout of Salesforce Revenue Cloud (RCA) capabilities and the migration path from current-state CPQ
Define and track product KPIs, quote cycle time, quote accuracy, approval turnaround, adoption, and defect rates, and use them to steer the roadmap
Backlog Ownership & Agile Delivery
Own, prioritize, and groom the CPQ product backlog across enhancements, defects, technical debt, and roadmap initiatives
Write clear, testable user stories with well-defined acceptance criteria, functional detail, and edge-case handling
Lead sprint meetings with the offshore Salesforce development team: grooming, sprint planning, stand-ups, reviews, and retrospectives
Act as the decision-maker for the scrum team, clarifying requirements, resolving ambiguity, and accepting or rejecting completed work
Own release scope and readiness, including regression coverage, deployment planning, and post-release validation
Manage delivery risk proactively and communicate progress, blockers, and changes to stakeholders and IT leadership
Help establish and improve team standards for story writing, design review, and release management
CPQ Process & Solution Design
Serve as the senior functional subject matter expert for Salesforce CPQ: product and bundle configuration, price rules, discount schedules, approval workflows, quote templates, contracting, amendments, and renewals
Lead the design of complex CPQ solutions end to end, including data model implications, automation strategy, and integration touchpoints
Document, analyze, and redesign Quote-to-Cash business processes, eliminating friction in the quoting cycle and reducing manual intervention
Favor configuration and scalable platform capability over one-off customization, and actively drive down accumulated technical debt in the CPQ org
Partner with Deal Desk, Sales Operations, and Finance to strengthen pricing governance, approval hierarchies, and quote accuracy
Assess and coordinate downstream impacts to order management, provisioning, billing, and ERP with adjacent IT teams
Stakeholder Leadership & Requirements
Lead structured discovery and design sessions with business leaders and process owners to frame problem statements and quantify business impact
Translate business needs into functional designs and high-level technical specifications the offshore delivery team can build from without rework
Negotiate scope, sequencing, and timelines with stakeholders, communicating trade-offs and the rationale behind prioritization decisions
Operate as the trusted CPQ point of contact across Sales, Channel, Sales Operations, Marketing, and Finance
Represent the CPQ product area in cross-functional planning, architecture, and governance forums
Required Experience
8-12 years of experience in IT business systems, business analysis, or product ownership supporting enterprise applications
5+ years of hands-on experience with Salesforce CPQ (Steelbrick), Salesforce Revenue Cloud (RCA), and/or Apttus/Conga CPQ
4+ years of working knowledge of Salesforce Sales Cloud, including the core data model, opportunity management, and declarative configuration
4+ years as a Product Owner or equivalent in an agile/scrum environment, with full backlog and roadmap ownership for a product area
Demonstrated experience delivering complex Quote-to-Cash or CPQ solutions in a multi-produ
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