Senior Product Manager, Technology Platform

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence:  Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: About the Role The Senior Product Manager, Technology Platform (Developer Experience) owns the vision, strategy, and roadmap for the platforms, tools, and capabilities that enable software engineers to build, test, deploy, and operate applications efficiently and securely. This role serves as the product leader for Developer Experience (DevEx), partnering closely with Engineering, Architecture, Security, and Platform teams to identify and eliminate friction throughout the software development lifecycle. This individual must possess a strong technical foundation and a deep understanding of modern software engineering practices, including application development, CI/CD pipelines, cloud platforms, developer tooling, automation, observability, and platform engineering. Successful candidates will be comfortable engaging in technical discussions, evaluating architectural tradeoffs, understanding code-level workflows, and translating developer needs into outcome-driven platform investments. Prior hands-on software engineering, DevOps, or infrastructure experience is highly valued. The Senior Product Manager drives measurable improvements in developer productivity, platform adoption, software delivery performance, and operational excellence through data-driven prioritization, strategic roadmap ownership, and cross-functional influence. This role treats developers as customers, ensuring technology platform investments create scalable, reusable, and sustainable capabilities that accelerate delivery while maintaining security, reliability, and quality. Essential Job Functions Customer Obsession : Consistently provide exceptional experiences for clients, patients, and colleagues by understanding needs and exceeding expectations.   Embracing New Ideas : Continuously innovate by embracing emergi ng technology and fostering creativity and experimentation. Striving for Excellence : Execute at a high level and consistently deliver outstanding results.   Drive prioritization across competing demands, making tradeoffs explicit, durable, and aligned to enterprise priorities.   Establish consistent outcome definitions, success metrics, adoption measures, and ROI measurement approaches. Shape roadmap structure and sequencing in Aha, and align delivery execution and dependency tracking in Azure DevOps.   Partner with Engineering leaders to maximize reuse, composability, scalability, maintainability, and enterprise leverage.   Define and evolve AI and automation enablement use cases, success metrics, evaluation criteria, and appropriate guardrails with Engineering, Governance, and Security.   Institutionalize built-and-run expectations including instrumentation, telemetry, service-level objectives , adoption readiness, and support readiness.   Lead rollout and adoption so platform capabilities deliver sustained, measurable outcomes after launch.   Mentor Product Managers and Analysts, raising standards for clarity, metrics, value framing, and decision-making.   Lead complex stakeholder alignment discussions and decision forums through clear writing and structured facilitation.   Employment Qualifications Required: 7 or more years of professional experience in technical product, platform strategy, or enterprise technology roles Bachelors degree required; advanced degree preferred Proven success leading cross-functional initiatives with measurable outcomes.   Polished and professional communication skills including experience with executive presentations. Preferred: Revenue Cycle Management in Healthcare is highly preferred Experience with enterprise architecture or platform governance models. Experience creating diagrams using Visio or Draw.io, with strong Excel acumen.   Experience operating within Aha (or other roadmapping tool) and Azure DevOps.   Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. *This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. This position pays between $101,600 - $152,400 based on experience  #LI-MT1 #LI-Remote Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune