Senior Product Manager, Catalog

Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment. Join our team and make a difference in patient care. About the Role As a fast-growing, remote-first startup, we are seeking a Senior Product Manager to own our catalog product: the data model, systems, pipelines, and internal tools that make Parachute's product catalog accurate, scalable, and usable by category managers, suppliers, and every ordering workflow that depends on it. Our catalog is a core differentiator. Getting product facts, SKUs, packages, attributes, and mappings right — across hundreds of thousands of records and dozens of supplier data sources — is what lets clinicians order the right DME and suppliers fulfill it. You are the PM for Catalog on Cat Crew. You will lead a balanced product team (engineering + design) to improve how product information is modeled, ingested, managed, published, and consumed across Parachute. This is a systems and data product: much of the work is schema and entity-model design, ingestion and sync architecture, matching and deduplication at scale, and the operator tooling that sits on top. You will work closely with Merchandising (content and taxonomy operations), platform / core partners, and business stakeholders so that catalog quality keeps pace with supplier growth and clinical ordering complexity. Your work shows up when category managers can onboard and maintain catalog content without workarounds, when duplicate and conflicting product data stop blocking orders, and when downstream experiences (ordering, qualification, agentic workflows) can trust catalog as the source of product truth. Your impact will be seen in patients who receive timely care, and in a healthcare system that runs with more digital connectivity and less friction. Responsibilities Product Strategy and Research Own catalog product strategy: what "catalog health" means, how we measure it, and which bets move accuracy, coverage, and time-to-value for internal and external users Own the product data model with engineering: how entities, attributes, variants, relationships, and hierarchies are structured, versioned, and evolved as supplier and clinical complexity grows Partner with Merchandising, operations, and supplier-facing teams on discovery: where current PIM / CMS workflows break, where data-model debt shows up as duplicate SKUs or brittle mappings, and what to fix first Define release slices that optimize for time to value (e.g. merchant tooling, catalog integrity, ingestion / publish / sync, package and attribute model improvements) Measure and analyze success and fail metrics in your product area and align them to business goals (catalog quality, merch throughput, orderability / sendback drivers tied to bad product data) Product Development Delivery Align your balanced product team on a clear strategy and prioritize work in progress to maximize user outcomes and business growth Build artifacts that unify the organization (roadmaps, product briefs, data-model and architecture explanations, launch plans) Stay hands-on through discovery, scoping, build, launch, and iteration: write briefs and acceptance criteria, dig into the data yourself, unblock the team, and own delivery outcomes end to end Make and defend technical product trade-offs alongside engineering — schema changes, migrations, API contracts, batch vs. real-time sync, precision vs. recall on matching — and explain them clearly to non-technical stakeholders Coordinate with Merchandising, platform partners, and adjacent product teams so catalog decisions stick, knowing catalog structure and product facts drive downstream payor, compliance, and qualification work Define methods for feedback loops with category managers, suppliers, and internal consumers of catalog (ordering, supplier teams, clinical / payor systems) Who You Are Mission-driven: You care about healthcare and want to work on hard problems that help patients get the right care on time PIM / product data systems builder: You have built or deeply owned a PIM or product-information system — not just used one. Attributes, variants/SKUs, relationships (packages, kits, configurations), mappings, ingestion and syndication, and the tooling operators use to maintain it all Data modeling at scale: You are fluent in entity and schema design, data quality and lineage, matching / deduplication / entity resolution, and the operational realities of large, messy, multi-source datasets. You can read a schema, write a query, and reason about migration risk Platform and systems orientation: You are comfortable with system architecture, APIs, event and batch pipelines, and performance trade-offs, and you turn ambiguous data problems into prioritized roadmaps with clear success metrics E-commerce / marketplace product background: You understand how product data quality drives browse, search, cart, fulfillment, and partner onboarding. Ideal backgrounds include marketplace, retail, or B2B commerce platforms (healthcare a plus, not required) Stakeholder fluency: You create alignment across merchandising, ops, engineering, and product peers by anchoring to strategy and measurable outcomes, and you write and present clearly for technical and non-technical audiences Ambiguity and ownership: You have 7+ years of product management (or equivalent product / engineering leadership), including substantial time on PIM, catalog, commerce data, or similar data-intensive systems products. You create clarity un