Senior Product Manager, Branch NGFW – Layer 2 Switching

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary Palo Alto Networks is seeking a Senior Product Manager, Branch NGFW – Layer 2 Switching to define and drive the evolution of our enterprise switching capabilities within our Network Security platform. In this role, you will own the product experience across the full switch lifecycle — from onboarding and provisioning through configuration, operations, observability, troubleshooting, and ongoing management. You will work at the intersection of enterprise networking, cloud-managed infrastructure, network security, and platform user experience . You will define product strategy and roadmap for Layer 2 switching capabilities across enterprise campus, edge, and data center environments, while partnering closely with engineering, user experience, technical marketing, sales engineering, and other Network Security product teams. This role requires strong technical depth in Layer 2 networking and switching architectures , combined with demonstrated product leadership and the ability to translate complex network operations into scalable, intuitive product experiences. Your Impact Define and drive the product strategy, roadmap, and lifecycle for Layer 2 switching capabilities Own product requirements across the switch lifecycle, including onboarding, provisioning, configuration, monitoring, troubleshooting, and decommissioning Define and improve Zero-Touch Provisioning (ZTP), cloud-managed enrollment, and guided setup workflows to reduce deployment complexity and time to value Define configuration workflows across CLI, APIs, and graphical user interfaces for core Layer 2 capabilities Drive product requirements for technologies including VLANs, 802.1Q trunking, STP/RSTP/MSTP, LACP, LLDP, MAC learning, multicast snooping, QoS, and related switching functionality Define operational dashboards and observability experiences that provide visibility into network topology, link health, port utilization, VLAN state, MAC/ARP tables, and device health Partner with engineering on telemetry and management capabilities using technologies such as gNMI, OpenConfig, sFlow, and SNMP Work closely with customers, partners, sales engineering, and field teams to understand networking workflows, operational pain points, and deployment challenges Translate customer and market requirements into clear product requirements, user stories, acceptance criteria, and measurable success metrics Partner with UX and design teams to simplify complex networking workflows and improve usability for network and security administrators Collaborate with engineering throughout the development lifecycle to ensure high-quality, scalable, and reliable product delivery Partner with technical marketing, sales engineering, and go-to-market teams to support product positioning, enablement, launches, and strategic customer engagements Define and monitor product KPIs and use customer, product, and operational data to guide roadmap priorities and product improvements Use AI and modern product-development tools to accelerate research, prototyping, analytics, requirements development, and product decision-making This role is availabile as a hybrid position at our headquarters location in Santa Clara, California onsite 3 days a week and remote 2 days a week. Qualifications Basic Qualifications 5+ years of relevant experience in product management, technical product management, technical marketing, engineering leadership, or a related technical role 3+ years of experience working with networking, switching infrastructure, network management, or related platform products Strong working knowledge of Layer 2 networking fundamentals , including VLANs, 802.1Q trunking, STP variants, LACP, LLDP, MAC learning, and multicast behavior Experience with enterprise switching architectures and network operations Experience defining or managing infrastructure configuration through one or more of the following: CLI, REST APIs, YANG-based APIs, or graphical management interfaces Experience working with engineering teams to define technical requirements and deliver complex networking or infrastructure products Experience conducting customer discovery and translating customer pain points into prioritized product requirements and roadmap decisions Experience using qualitative and quantitative data to inform product strategy and product decisions Strong analytical and problem-solving skills Strong written, verbal, and presentation skills with the ability to communicate effectively across engineering, customers, sales, and executive stakeholders Bachelor’s or master’s degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent practical experience Preferred Qualifications Experience wi