Senior Product Manager

Healthcare’s helping hand. CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year. Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding We are seeking a strategic, entrepreneurial, and execution-focused Senior Product Manager, New Solutions & Services to identify, validate, launch, and scale innovative healthcare workforce solutions that combine technology, operational services, and industry expertise. This individual contributor role operates at the intersection of product management, business strategy, operations, customer experience, and innovation. This individual will lead the development of new offerings from concept through commercialization, partnering across Product, Engineering, Operations, Sales, Marketing, Finance, and Executive Leadership to deliver scalable solutions that address critical workforce challenges faced by healthcare organizations. This role is ideal for a builder who thrives in ambiguity, enjoys creating new businesses and offerings from the ground up, and can bridge customer needs, operational realities, and technology capabilities to drive meaningful growth. Responsibilities Innovation & New Venture Development Identify emerging customer needs, market opportunities, and strategic growth areas aligned with company objectives. Lead customer discovery, concept validation, pilot programs, and market testing efforts to assess market fit and business viability. Develop business cases, investment recommendations, and commercialization strategies for new offerings. Evaluate and prioritize opportunities across healthcare workforce services, technology-enabled solutions, managed services, and adjacent markets. Drive initiatives from idea through launch, adoption, and scale. Product Strategy & Portfolio Leadership Define product vision, value propositions, roadmaps, and success metrics for new solutions and service offerings. Establish pricing, packaging, positioning, and go-to-market recommendations in partnership with commercial leaders. Balance customer value, operational feasibility, and business viability in product decisions. Develop strategic recommendations using customer insights, market trends, and data-driven analysis. Service & Operational Product Design Design scalable service offerings that effectively combine people, process, and technology. Transform custom client solutions into repeatable, scalable offerings that drive sustainable growth. Identify opportunities to improve efficiency, quality, customer outcomes, and operational leverage through standardization and process optimization. Ensure service models can be adopted, implemented, and scaled effectively across diverse customer environments. Technology Enablement & Digital Experience Identify opportunities where technology can enhance customer experience, provider engagement, service performance, and operational scale. Translate business needs and operational workflows into product requirements, process improvements, and digital experiences. Partner with Engineering and Technology teams to define, prioritize, and deliver supporting technology capabilities. Customer & Market Leadership Engage directly with healthcare executives, workforce leaders, operational stakeholders, and providers to understand challenges and validate solutions. Serve as the voice of the customer across Product, Operations, Technology, and Commercial organizations. Leverage customer insights, analytics, and market research to guide product strategy and investment decisions. Conduct competitive analysis and identify opportunities for differentiation. Measure adoption, satisfaction, operational impact, and business outcomes to continuously improve offerings. Cross-Functional Leadership & Influence Lead complex initiatives across Product, Engineering, Operations, Sales, Marketing, Finance, Customer Success, and Executive Leadership. Influence decisions without direct authority through strong business acumen, strategic thinking, and executive communication. Present business cases, strategic recommendations, roadmap updates, and performance outcomes to senior leadership. Drive accountability and momentum across teams to achieve desired business results. Qualifications Bachelor's degree in Business, Healthcare Administration, Finance, or a related field, or equivalent experience. 7+ years of experience in Product Management, Strategy, Consulting, Innovation, Business Operations, General Management, or related disciplines. Demonstrated experience launching and scaling new products, services, or business offerings. Proven success leading initiatives that combine operational services and technology-enabled experiences. Strong customer discovery, market validation, and product strategy capabilities. Experience developing business cases, financial models, and investment recommendations. Exceptional analytical, problem-solving, and decision-making skills. Superior written, verbal, and executive-level communication skills. Ability to influence senior leaders and cross-functional teams without direct authority. Track record of operating successfully in ambiguous, fast-moving, and evolving environments Preferred Experience in healthcare, workforce solutions, staffing, healthcare technology, marketplace businesses. Experience bringing new offerings from concept through pilot and commercialization. Familiarity with healthcare workforce optimization, physician staffing, provider staffing, or workforce management solutions. Experience leading or supporting enterprise-scale transformation initiatives. MBA or equivalent combination