Senior Manager, US Primary Market Research

Career Category Sales & Marketing Operations Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Manager, US Primary Market Research Business Analytics & Insights (BAI) Flexible Commuter role to Thousand Oaks, CA or Deerfield, IL site. You will work on-site a minimum of 2 days a week. Live What you will do Let’s do this. Let’s change the world. The Senior Manager, US Primary Market Research is a strategic thought partner to brand and cross‑functional teams, responsible for generating rigorous, business‑relevant insights that inform brand strategy, execution, and decision‑making. In an environment enabled by data integration via Amgen’s MRAgent platform, this role focuses less on managing research outputs and more on owning insight judgment, meaning, and impact—ensuring data is interpreted correctly, synthesized effectively, and translated into clear strategic guidance. Key Responsibilities Strategic Thought Partnership Serve as the primary PMR (Primary Market Research) thought partner to the Commercial team (primarily brand teams), guiding the framing of business questions and translating insights into implications for brand strategy and execution. Act as an internal consultant , helping stakeholders move from data to decisions by identifying the “so what” and “now what.” Support key annual activities (e.g., brand planning, executive reviews, budgeting, business cases) with objective, insight‑driven guidance. Insight Generation & Interpretation Lead the interpretation and synthesis of primary market research findings, leveraging standardized dashboards, analytics tools, and AI‑enabled capabilities (e.g., MRAgent). Go beyond descriptive findings to surface insights, risks, opportunities, and strategic tradeoffs . Integrate learnings across studies, time periods, and data sources to provide a coherent view of brand and portfolio performance. Data & Business Rule Ownership Own KPI definitions, business rules, and analytic intent for assigned brands and studies, ensuring clarity, consistency, and longitudinal integrity. Ensure that changes to questionnaires, metrics, or data cuts are intentional, documented, and aligned with relevant partners. Maintain high standards for data quality, methodological rigor, and trend continuity . Team Leadership & Development This role will have direct reports. Manage and coach their PMR team members to help shape their skills and to provide business context to ensure more rounded analyses. Guide team on how to effectively leverage modern tools and analytics while maintaining strong research fundamentals. Partner with other PMR and BAI team members, developing strategic thinking, analytical judgment, and stakeholder confidence. Help their team to prioritize and balance business asks, to ensure focus on the highest‑value insight opportunities. Guidance from the OBU/LVL PMR Director as needed. Stakeholder Enablement & Change Leadership Manage expectations with stakeholders regarding self‑service insights vs. value‑add PMR partnership . Facilitate strategic discussions rather than presenting findings, especially in environments where stakeholders have direct data access. Support adoption and effective use of new research tools and ways of working. Capability & Process Advancement Contribute to the continuous evolution of PMR (Market Research) capabilities, methodologies, and tools. Identify opportunities to improve efficiency, consistency, and impact of primary market research across brands. What Success Looks Like A successful Senior Manager: Is sought out for judgment and strategic guidance , not just data Delivers insights that change thinking and inform decisions Elevates team capability while increasing efficiency Maintains PMR’s credibility and relevance in a democratized data environment Balances rigor with speed, and consistency with flexibility Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The strategic professional we seek is a motivated professional with these qualifications. Basic Qualifications Doctorate degree and 2 years of experience in analytics, sales, marketing, or related functions OR Master’s degree and 4 years of experience in analytics, sales, marketing, or related functions OR Bachelor’s degree and 6 years of experience in analytics, sales, marketing, or related functions Preferred Qualifications Experience in pharmaceutical or life sciences industry Deep expertise in primary market research methodologies (qualitative and quantitative) Strong analytical skills with the ability to translate complex data into actionable insights Demonstrated ability to think strategically and influence decision‑making Excellent written, verbal, and facilitation skills with senior audiences Proven ability to work collaboratively across functions