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Senior Manager, Software Engineering – Order Management Platform

Scout Motors · San Francisco Bay Area

📍 Fremont, California, United States💰 $180,000via greenhousePosted 2026-09-16
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Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now! Overview   Join an iconic brand that is redefining the pickup truck and rugged SUV marketplace.   As the Senior Manager of Software Engineering for Order Management Platform, you will lead the engineering team responsible for Scout's system of record for customer vehicle orders and the orchestration platform that manages order state transitions throughout the vehicle purchasing and delivery journey.   You will be responsible for the engineering strategy, execution, reliability, scalability, and operational excellence of the Order Management Platform while building and developing a high-performing team of software engineers. Working closely with Product Management, Finance, Manufacturing, Supply Chain, Retail Operations, Customer Experience, and Enterprise Systems teams, you will deliver critical capabilities that power Scout's direct-to-consumer business model and support a world-class customer purchasing experience.   This role combines people leadership, technical ownership, strategic planning, and delivery accountability for one of the most business-critical domains within Scout's digital ecosystem. The role aligns with Scout's engineering leadership structure, bridging team-level execution and broader domain ownership.    What you’ll do Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following: Team Leadership   Lead, coach, and develop a high-performing team of software engineers responsible for the Order Management platform.   Foster a culture of ownership, accountability, collaboration, innovation, and continuous improvement.   Drive hiring, onboarding, career development, performance management, and succession planning activities.   Mentor senior engineers and help develop future technical and organizational leaders.   Partner with Staff Engineers to raise the overall technical maturity and effectiveness of the team.   Domain  Ownership     Own engineering execution and operational excellence for Scout's Order Management Platform.   Drive the evolution of the platform responsible for managing order lifecycle events and order state transitions from reservation through vehicle delivery.   Ensure seamless integration between Order Management Platform and key business systems including CRM, Payment, Finance, ERP, Manufacturing, Inventory, Logistics, Delivery, and Customer Experience platforms.   Balance delivery of business capabilities with long-term investments in platform scalability, reliability, maintainability, and operational efficiency.   Lead engineering efforts supporting:    Order creation and management   Vehicle configuration and change management   Pricing and incentives   Financing and leasing integrations   Vehicle allocation   Production readiness   Fulfillment and delivery preparation   Customer order status and communications   Technical Leadership   Partner closely with Staff Engineers and architects to define the technical direction and long-term roadmap of the Order Management Platform.   Drive engineering best practices across architecture, code quality, testing, CI/CD, observability, security, and operational readiness.   Participate in architecture reviews and key technical decision-making processes.   Ensure systems are designed for scalability, resiliency, performance, and maintainability.   Influence platform modernization initiatives and technical investment decisions.   Drive the application of AI and intelligent automation capabilities within the Order Management domain to reduce manual processes, improve order accuracy, accelerate issue resolution, and enhance customer and employee experiences.   Evaluate emerging AI technologies and partner with Product, Architecture, and Data teams to incorporate high-value AI capabilities into Order Management Platform  workflows, operational processes, customer communications, and platform strategy.   Product Delivery & Execution   Partner with Product Management to translate business objectives into technical solutions and execution plans.   Drive predictable delivery of roadmap commitments through effective planning, risk management, dependency coordination, and execution oversight.   Align engineering priorities with business goals while balancing short-term delivery and long-term platform sustainability.   Communicate pr

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