Senior Manager, Quality Systems Engineering

Divergent is building the new industrial age. Every day, our teams design, manufacture, and assemble advanced systems for some of the world’s most demanding industries. Our integrated engineering and manufacturing platform transforms complex designs into production-ready solutions, helping customers move faster, build smarter, and deliver critical systems when they matter most. Divergent is a qualified Tier 1 supplier to global automotive OEMs and supports leading U.S. aerospace and defense companies.  Join us and help push the boundaries of what can be built. Purpose Divergent's Quality Systems Engineering organization exists to make how Divergent works explicit, followed, and provable. The Senior Manager, Quality Systems Engineering leads that organization — owning the Enterprise Quality Management System that defines the company's processes and driving the systemic gaps that surface to closure. The role carries a build mandate alongside that stewardship: leading the development and direction of the Digital Quality Management System (DQMS), Divergent's internally developed platform for bringing part quality information into a single digital thread. It is accountable for the certifications that qualify Divergent to deliver into aerospace and automotive programs, and for the team that keeps the system honest. The Role Own the Enterprise Quality Management System Own the architecture of the Enterprise QMS end to end — the policy, procedure, and work instruction hierarchy that defines how Divergent designs, industrializes, and produces. Keep the documented system aligned with how work is actually performed across the Divergent Adaptive Production System (DAPS), retiring or rewriting process documentation that no longer reflects practice. Integrate quality requirements into the DAPS Product Life Cycle so that process controls are defined at the stage gates rather than reconstructed after the fact. Maintain the QMS as a single coherent system rather than a collection of departmental procedures, resolving conflicts and gaps between functions directly. Lead the development of the Digital Quality Management System Own the vision, direction, and roadmap for the Digital Quality Management System (DQMS), Divergent's internally developed platform for consolidating part quality information into a single digital thread. Define the functional and data requirements for DQMS — what part quality information is captured, at which operation, in what structure, and to what standard of completeness. Lead the development effort in partnership with software, IT, and data engineering, acting as the owner who sets priority and sequence rather than as a downstream requestor. Retire the fragmented spreadsheets, local records, and disconnected systems that DQMS replaces, so that a part's quality history resolves to one location rather than to several partial ones. Establish the governance that keeps DQMS authoritative over time — data ownership, entry discipline, validation, and the relationship between DQMS and the existing systems of record. Build the business case and demonstrate return as capability is released, sustaining investment in the program across roadmap cycles. Lead and develop the Quality Systems Engineering team Lead a team of quality systems engineers and document control specialists, setting priorities, balancing workload against audit and certification commitments, and owning hiring for the function. Build depth in audit practice, root cause methodology, and QMS administration so that the program does not depend on any single individual. Define what good looks like for the function's output — audit reports, CAPA records, process documentation — and hold the team to it. Run the audit program Own the internal audit schedule, auditor qualification, finding classification, and escalation path. Lead layered process audits on the production floor, verifying adherence at the point of work and treating audit findings as signal about the system rather than about individuals. Serve as the primary interface for registrar, customer, and third-party audits, preparing the organization, managing the audit itself, and owning the response to findings through verified closure. Sustain certification and compliance Maintain Divergent's quality certifications across AS9100, ISO 9001, IATF 16949 and Nadcap, owning surveillance and recertification readiness and the relationship with the registrar. Manage the differing and occasionally competing demands of aerospace and automotive certification within one coherent management system, rather than maintaining parallel systems per standard. Translate standard requirements into the company's own process language so compliance is a property of the operating system rather than a parallel activity performed for auditors. Anticipate the quality system requirements of new customer programs and industries, and close the gap before it becomes a condition of award. Own document control and management of change Own ETQ as the system of record for controlled documents, revisions, approvals, and retention, including configuration of workflows and access. Administer the Management of Change process so that process, material, equipment, and supplier changes are assessed, approved, and documented before implementation. Enforce revision discipline and record retention such that any process can be reconstructed and evidenced on demand. Drive corrective action to systemic closure Own the process CAPA pipeline, converting escapes, audit findings, and nonconformances into corrective actions that address the process rather than the instance. Set and maintain the structured root cause analysis method standards used company-wide, so investigations across quality, manufacturing, and reliability produce comparable and defensible conclusions. Verify effectiveness after implementation and reopen actions that have not chan