Senior Manager, Marketing Operations

Join the largest and fastest growing independent artist merchandise company in the space, work across contemporary recording artist’s e-commerce stores, tours, retail programs, album rollouts + more. TITOL™ is seeking a highly organized, culturally attuned Senior Manager, Marketing Operations to lead the day-to-day execution of programming for one of our largest clients. This role sits at the intersection of creative, product development, operations, marketing, and brand management. You will serve as the operational backbone for this client, driving projects from concept through launch while ensuring the right work reaches the right people at the right time. Success in this role isn't about owning every decision. It's about creating clarity in complex environments, maintaining momentum across cross-functional teams, and exercising strong judgment around what is ready for review, what needs further refinement, and what requires immediate attention.  Just as critically, this person has their finger on the pulse of contemporary culture. They're fluent in the brands, artists, and key figures who move the needle, and dialed into the day-to-day across music, entertainment, footwear, fashion, and culture at large. They have an instinctive read on the landscape, and they understand what resonates, what drives conversation, why it matters, who it speaks to, and where it fits in the bigger picture. You will work alongside internal teams (Brand Managers, Creative, Technical Design, Production, Operations, E-Commerce, and executive leadership) and external partners, helping align competing priorities while ensuring projects continue to progress throughout the entirety of their lifecycle without compromise. We're looking for someone who is relentlessly organized, has exceptional follow-through, understands artist culture and product development, and is comfortable navigating rooms full of strong opinions without losing sight of the objective. Working Environment: In-office 5 days/week with occasional travel or on-site support required. May involve weekend or extended hours during peak seasons. Very fast-paced and detail-driven environment, with a focus on problem-solving, managing multiple parallel projects, and re-prioritizing tasks as necessary. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Candidates must be legally authorized to work in the U.S. without the need for visa sponsorship.