Senior ERP Technical Analyst

Job Description Technology that supports student success starts behind the scenes. As our Senior ERP Technical Analyst, you will help ensure the reliability, security, and continuous improvement of the enterprise systems that keep Indian River State College running. This position serves as a senior technical expert responsible for supporting and enhancing ERP platforms, integrations, databases, reporting tools, and automated processes. Working closely with technology teams, functional departments, and vendor partners, you will lead technical initiatives to improve operational efficiency and support the College's mission of transforming lives through education. **This position is open only to candidates who reside in the following states: Alabama, Arkansas, Florida, Idaho, Mississippi, North Carolina, South Carolina, Tennessee, Texas, and Virginia. ** Due to business and employment compliance requirements, we are unable to consider applicants who reside outside these states. About Us Indian River State College is a leading public institution on Florida’s Treasure Coast, serving students across multiple campuses in four counties. We are committed to academic excellence, innovation, and community engagement, offering associate and bachelor’s degrees, workforce training, and continuing education programs that meet the needs of our region. At The River , we believe every student’s and every employee’s story matters. We value the diverse perspectives, experiences, and talents that come together across our campuses, creating a learning environment and workplace that is supportive, inclusive, and inspiring. With flexible learning options online, on campus, and hybrid, we meet students where they are and prepare them for real-world success. Programs like the Promise Program expand access by providing eligible students with tuition-free opportunities, ensuring every learner has the chance to thrive. Why Join The River When you join Indian River State College, you become part of a collaborative and mission-driven community where your work makes a meaningful impact. Here, your role is more than a job; it’s an opportunity to shape futures, support student success, and contribute to a college that is changing lives every day. What We Offer We are committed to supporting the well-being and professional growth of our employees through a comprehensive and competitive benefits package: Health & Wellness: Medical, dental, and vision coverage; flexible spending accounts; life insurance; supplemental plans; and an Employee Assistance Program (EAP) Affordable Coverage: PPO and HMO options starting at approximately $50/month for individual coverage and $180/month for family coverage Retirement Security: Florida Retirement System (FRS) participation, plus optional tax-deferred annuities and Roth 403(b) plans Work-Life Balance: Generous paid vacation, personal, and sick leave Perks & Discounts: Reduced rates on services and access to local attraction discounts Growth & Development: Professional development opportunities, leadership training, and career advancement pathways JOB SUMMARY: Under limited supervision, serves as a senior technical resource for the College’s enterprise resource planning systems and related applications. Provides technical administration, analysis, configuration, troubleshooting, and lifecycle support for enterprise platforms, databases, integrations, automated processes, and reporting solutions. Works collaboratively with functional departments, technology teams, and vendors to maintain reliable systems, implement improvements, protect institutional data, and support the College’s administrative and academic operations. SPECIFIC DUTIES AND RESPONSIBILITIES: Provide senior-level technical administration, analysis, configuration, maintenance, and support for enterprise resource planning systems and related applications. Serve as a technical lead for ERP implementations, upgrades, patches, enhancements, data conversions, integrations, and other enterprise application initiatives. Analyze complex business and technical requirements and translate them into secure, reliable, and maintainable technical solutions. Investigate and resolve complex application , database , integration, authentication, performance, data, and automated-processing issues. Configure and monitor scheduled jobs, batch processes, interfaces, application services, system notifications, and other automated ERP functions. Develop and maintain scripts, queries, reports, data extracts, workflows, utilities, and automated processes that support institutional operations. Collaborate with functional analysts and College departments to evaluate business processes, define requirements, test solutions, and implement approved changes. Coordinate integration requirements and data exchange between ERP applications, cloud services, identity systems, databases, and third-party platforms. Develop test plans, conduct technical and regression testing, coordinate user acceptance testing, and validate production deployments. Evaluate vendor releases, security updates, product changes, and new capabilities and recommend implementation strategies. Monitor application performance, system capacity, processing reliability, and data quality and recommend corrective or preventative improvements.   Apply security, privacy, access-control, change-management, and data-governance requirements to ERP systems and technical solutions. Maintain system architecture documents, configuration records, data models, process diagrams, technical specifications, troubleshooting guides, and standard operating procedures. Coordinate with vendors and technical service providers to resolve issues, implement product changes, and maintain supported system configurations. Provide technical guidance and mentoring to ERP analysts, integration personnel, application support staff, and other technology team members.   Part