Senior Engineer

1. Provide on-site technical interventions, including installation, training, repair,  and maintenance, to ensure optimal operation of machinery at client sites. 2. Engage with customers to deliver necessary technical support, fostering strong  and positive customer relationships. 3. Collaborate with the sales and dealer teams by sharing technical insights and  support to enhance sales opportunities and business growth. 4. Complete required technical training and assessments to continually enhance  technical proficiency and deliver high-quality service to clients. 5. Achieve service targets by negotiating and securing Service Contracts and spare  part sales, while managing billing, invoicing, and accounts receivable related to  routine service activities. 6. Oversee personal inventory, including spare parts and tools, ensuring adequate  stock levels and proper management. 7. Execute technical tasks assigned by team leadership in a timely and efficient  manner. 8. Utilize technical management systems effectively to ensure accurate and  complete data entry. 9. Document all technical activities thoroughly in Field Service Reports, CRM  software, and other prescribed administrative records. 10.Mentor junior engineers through technical escalation support and customer  relationship building 11. Aid and support your Area Technical Manager in managing the cadence of  Preventive Maintenance and timely installations  12. Support other Area Technical Manager locations when Dynamic Resource  Allocation is required and requested by your manager.