Senior Display Account Manager

About Us:  Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10’s SMB solutions, Pacvue delivers the industry’s most comprehensive platform for businesses of all sizes.  At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.  About the Role: We are seeking an experienced Sr. Retail Media Display Account Manager to develop and execute digital media strategies on behalf of clients. As a Sr. Display Account Manager, you will be responsible for driving superior business results through strong relationship building, developing an in-depth knowledge of the client's business goals and objectives, understanding the categories in which they compete to strategically grow share, while providing solid reporting and analytics to demonstrate success against joint business plans.  This role will be focused on Amazon DSP, with training responsibilities intended to educate our clients on DSP best practices and demonstrate how to integrate complex DSP campaigns into a cohesive, full-funnel advertising program. In addition, depending on client needs and business priorities, you may also lead onboarding initiatives from contract execution through go-live, including temporary hands-on campaign setup, optimization, and client training delivery.  We are looking for a self-starter with a proven track record of building relationships and taking full ownership of client inputs to deliver results. The ideal candidate will deliver an excellent client experience and execute at both a strategic and tactical level to deliver growth for our clients across various retail media platforms, with a heavy focus on Amazon DSP. This includes activities such as creating and managing display media strategies for various retailers, providing annual and ongoing budget recommendations to help clients achieve their business objectives, highlighting other operational KPIs or opportunities that impact advertising effectiveness, delivering regular reporting on advertising effectiveness, and—when assigned to onboarding workflows—conducting training and establishing foundational client configurations. This position requires a candidate who can easily dive deep into a data set, develop tactical strategies, and present their action plan to gain alignment with senior leaders.  Responsibilities:   Account Management & Strategic Growth  Fully own the client relationship by building solid rapport, demonstrating transparency, and delivering results against joint business objectives  Develop strategic growth plans, gain client alignment, and fully execute against the aligned upon approach  Develop annual budget recommendations and properly allocate across campaigns to align with high level business objectives  Develop an annual marketing calendar incorporating key drive periods (including relevant macro and micro seasons), new product launches, and clients' national media calendars  Leverage Pacvue technology to manage budget allocation, communicate with client on trends and pacing, and deliver results within client budget thresholds  Prepare weekly and monthly retail media performance reports, analyze category trends, measure advertising and total sales, identify account trends, and perform competitive benchmarking across the client's product portfolio  Maximize retailer share, revenue, and profitability for clients while integrating client's internal objectives such as driving innovation or key items or product lines  Create strategic retail media plans for new product launches, including recommendations for retail readiness across core KPIs  Performance Measurement & Analytics  Measure efficacy of the strategy through regular reporting against core retail media KPIs and ad-hoc audits to identify areas for refinement  Highlight incremental sales opportunities to clients through participation in retailer programs, additional promotional opportunities, and recommendations to improve operational KPIs  Responsible for reporting, analysis, and communication with Pacvue and client management teams  DSP Expertise  Act as Amazon DSP expert within broader Pacvue team, with potential to train and educate internal teams on DSP best practices  Skills & Qualifications:   5+ years of experience working in eCommerce advertising, marketing, account management, or related digital marketing functions  3+ years of previous client-facing account management experience  An in-depth knowledge of display media advertising, with prior Amazon DSP experience  Demonstrated expertise in advertising technology platforms, with preference for experience using Pacvue or similar retail media DSP technology  Demonstrate understanding of how retail media, sales, and operations work together to successfully drive an eCommerce business  Proven track record in relationship building and account management  Proven success in driving results and implementing ideas in a fast-paced environment  Works efficiently and is always looking to streamline processes and workflows  Excellent organizational and communication skills  Strong analytical skills  Moderate Excel and PowerPoint skills are a must  Previous product management, project management, financial analysis, negotiation and/or marketing experie