Senior Director, Product Management - Supply Chain Technology

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Senior Director, Product Management — Supply Chain Technology will play a critical role in transforming fulfillment, distribution, and global shipping infrastructure powering fan delivery worldwide. ROLE OVERVIEW This is a rare, high-impact leadership role in which the Senior Director, Product Management — Supply Chain Technology owns the product strategy and execution across Fanatics Commerce's fulfillment and distribution network, warehouse management systems, and global shipping platforms — the full physical flow of product from our facilities to customers and wholesale partners worldwide. Reporting to the VP of Product Management, this leader will guide a focused team of experienced Product Managers in close partnership with Supply Chain, Operations, Engineering, and executive leadership to translate a bold network transformation strategy into a sequenced, deliverable roadmap. The Senior Director, Product Management — Supply Chain Technology delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Cross-Functional Leadership: Partner with Engineering and Architecture on platform scalability, reliability, and supply chain technology strategy, managing complex dependencies across multi-team, multi-vendor programs to drive alignment and unblock delivery. Work with Finance to model and track program ROI, total cost of ownership, and business impact across the network transformation portfolio, and actively participate in executive-level program reviews and strategic planning cycles. Lead build vs. buy evaluations and vendor selection decisions in partnership with Operations, Supply Chain, and Logistics — ensuring technology choices are grounded in operational reality across parcel, freight, last-mile, and regional carriers globally. People Leadership: Build and develop a small, mighty team of Product Managers across fulfillment, distribution, WMS, and shipping domains — setting clear direction, managing prioritization across competing demands, and growing talent. Create an environment where product managers are close to the business, empowered to make decisions, and accountable for outcomes. Fan & Customer Impact (Obsessed with Fans) Drive shipping capabilities across B2C, B2B, and enterprise fulfillment models — including cross-border and customs compliance — ensuring fans and wholesale partners receive their product on time, every time. Define and track shipping performance metrics across on-time delivery, cost, carrier performance, and customer experience, in partnership with Logistics and Operations. Drive our micro-fulfillment model — enabling on-demand capacity and pop-up sites that power Fanatics Commerce's ability to respond to peak events and hot market moments, ensuring fan demand is met at every surge. Ensure platform decisions balance customer experience, operational scalability, cost efficiency, and compliance across both B2C and B2B models. Innovation & Problem Solving (Limitless Entrepreneurial Spirit) Define and evolve the product vision for Fanatics Commerce's Global Shipping platform — spanning carrier integrations, TMS strategy, rate shopping, label generation, package lifecycle management, and delivery tracking. Own automation integration strategy across warehouse execution, controls, and robotics systems — translating operational automation investments into coherent product architecture. Champion low-touch logistics execution — driving automation, intelligent carrier selection, and streamlined fulfillment routing to reduce freight costs, minimize manual intervention, and improve throughput across the shipping lifecycle. Enable greenfield deployments and complex retrofit programs across a growing global network spanning North America, Europe, and beyond — building toward a uniform, modern technology platform for omnichannel operations. Ownership & Execution (Determined & Relentless Mindset) Lead and co-develop the product strategy and multi-year roadmap for Fanatics Commerce's Warehouse Management System platform, driving a large-scale, multi-site network transformation program across the global network in close partnership with Supply Chain and Operations.